Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2018 and has grown into a team of seven who bring energy, professionalism, and strong customer focus to everything we do. I began my journey as an Agent Aspirant, which gave me a deep understanding of what it takes to build and lead a successful office.

I’m a graduate of the University of South Alabama, a proud husband and father, and I enjoy golfing whenever I get the chance. Family is important to me, and that sense of commitment and balance carries into how I lead the team.

I stay active in the community as a member of Omega Psi Phi Fraternity, serve on the Executive Board of the Eastern Shore Chamber, and am a member of the Spanish Fort Daphne Kiwanis Club. Being involved locally and giving back are priorities for our agency.

We offer PTO, vacation time, schedule flexibility, professional development opportunities, team outings, team-building events, a Simple IRA, and health benefits. We believe in investing in our team so they can continue to grow personally and professionally.

Our office culture is vibrant and high-energy. We’re looking for someone who thrives in an upbeat environment, enjoys being part of a collaborative team, and is motivated to grow. If you’re ready to bring energy and focus to a supportive, driven team, this could be a great fit for you.

ROLE DESCRIPTION:
Randon Carnathan - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.


RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.