Night Audit Clerk

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: The Courtyard by Marriott Birmingham Downtown at UAB is a rewarding place to work in the historic, upscale and exciting city of Birmingham—the largest city in Alabama. Live, work and play in one of Alabama's premier metropolitan areas! Working at our hotel, you'll be centrally located in Birmingham, steps from University of Alabama Hospital via an enclosed sky bridge, and just minutes from Children's Hospital of Alabama. Get to know the area around our property! For cultural enrichment and entertainment, there's the Alabama Museum of Health Sciences and Railroad Park, visit Visit Vulcan Park & Museum, home to the world's largest cast iron statue located right nearby, or spend your time off exploring Five Points South for amazing music, shops and dining. Other highlights include the Birmingham Civil Rights Institute, Barber Motorsports Park, Birmingham Museum of Art, Birmingham Zoo, Birmingham Botanical Gardens, Alabama Adventure, the Alabama Sports Hall of Fame and the Alabama Jazz Hall of Fame. And of course there's always Alabama Crimson Tide football up the road at the university's main campus in Tuscaloosa! Looking to further your education or focus on your physical fitness while working at our hotel? The University of Alabama's Birmingham campus is just a half-mile away and offers the UAB Campus Recreation Center, with cardiovascular equipment, free weights and fitness classes (for a fee). If you're more into outdoor sports, check out the Highland Park Golf Club (just a mile from the hotel) or the beautiful 54-hole golfing complex known as the Robert Trent Jones Golf Trail at Oxmoor Valley, just 11 miles from the hotel. There are hiking trails, biking trails, mountain biking, tennis facilities, bowling alleys and a nature preserve—all within 15 miles of where you'll work! Our hotel is well respected for its quality of service, clean rooms, comfortable beds and a staff that is friendly, professional and keenly aware of the importance of warm hospitality from our Front Desk to our restaurant staff to Housekeeping and our back-of-the-house operations. Guests love our contemporary-styled rooms, free WiFi, desks with ergonomic chairs, flat-screen TVs with premium cable channels, minifridges and coffeemakers. Our suites add separate living areas and microwave ovens as well. We offer a truly excellent experience—for guests and employees alike. Come join our crew and help us take our reputation for service excellence to the next level! Overview:

We're looking for a detail-oriented Night Audit Clerk.

The Night Audit Clerk will:

� Assist and oversee all Front Desk/audit functions.

a) Balance Food & Beverage outlets.

b) Balance and post the front office accounts.

c) Distribute daily report and others as requested.

Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night.

� Work with staff to resolve guest request.

� Handle the guest check-in/check-out needs, inquiries and reported problems.

� Communicate with bellperson/drivers/housekeeping.

� Be responsible for house/cash bank and deposit keys.

Obtain and verify essential guest information; ensure accuracy and completeness of all records.

Assign guest rooms on the basis of reservation requirements.

Read, maintain and make entries in the Front Desk log book.

Check for any guest mail or messages.

Inquire as to the guest enjoying their stay.

Listen attentively to all guest comments.

Thank the guest for staying with us and offer to make any future reservations.

Oversee the issue of other department keys and maintain a log showing the time and to whom issued.

Ensure the timely delivery of wake-up calls and express checkout bills to the guest.

Responsible for knowing hotel emergency procedures.

Adhere to all hotel policies and procedures and all changes that may occur.

Carry out a reasonable request by management that I am capable of performing.

Maintenance of computerized hotel systems.

Handling of major guest complaints and disturbances.

Training/guidance and advising of night employees.

Covering the post of sick and off employees.

Responsible for requesting and inventory of supplies for audit staff.

Reporting physical, financial and personal miscellaneous discrepancies to management.

Other:

Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Group, from time to time, is essential to the successful performance of this position. Employee with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry and report deadlines, employee may be required to work varying schedules to meet the business needs of the hotel and report deadlines.

Upon employment, all employees are required to fully comply with Pyramid Hotel Group rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to vary depending upon the particular requirements of the hotel.

� Handle special project assignments as requested by the Controller.

Qualifications:

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with

or without reasonable accommodation, using another combination of skills and abilities.

� Good working knowledge of Hospitality accounting systems.

� Ability to read, write and speak the English language to communicate effectively.

� Ability to exercise judgement in evaluating situations and in making sound decisions.

QUALIFICATION STANDARDS

Education:

High School diploma and/or any other combination of education and experience that provides the required knowledge, skills and abilities.

Experience:

Licenses or certificates:

None.

Grooming:

All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

Other:

Additional language ability preferred.

Note: The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.