FBI Support Services- Program Manager

Job Description

Job Description

Join One of the Fastest-Growing Companies in Government Services!

At ISN Corporation , headquartered in Bethesda, Maryland, we deliver specialized professional services to over 100 Federal government agencies across the country. Our reputation for excellence and results has earned us a spot on the Washington Business Journal’s list of the 50 Fastest Growing Government Contractors , as well as the Inc. 5000 list of Fastest Growing Private Companies —two years running!

We’re not just growing fast—we’re building something great.

Why You’ll Love Working at ISN:
We believe great work starts with a great workplace. Here’s what we offer to support you:

• Comprehensive medical coverage with prescription benefits
• Dental plan to keep you smiling
• Flexible spending accounts for smarter saving
• Company-paid short- and long-term disability insurance
• Free basic life insurance —because we’ve got your back
• A solid retirement plan to help you plan ahead
• Paid time off starting on Day 1

Who We’re Looking For:
You’re organized, energetic, and ready to make an impact. You thrive in fast-paced environments, love checking things off your to-do list, and can juggle multiple priorities without breaking a sweat. Most importantly, you bring a positive attitude and a problem-solving mindset to everything you do.

If you’re a self-starter with an eye for detail and a passion for excellence, we’d love to meet you.

Big Missions. Bigger Opportunities. Grow with us today!

ISN is seeking a qualified Program Manager to oversee a program that provides support services for a full range of strategic and tactical day to-day security and investigative support services that are required to support on-going and future FBI operations and management initiatives. TS/SCI or able to obtain SCI access and pass a security CI polygraph exam will be required.

Job Responsibilities:

• Manage and oversee administrative and daily operations.

• Serve as overall program lead on the BPA call order and principal liaison between the Government and Contractor.

• Serve as primary POC; facilitate effective communications.

• Proactively identify and mitigate issues among Contractor personnel and between the Contractor and Government stakeholders.

• Attend regular meetings with Government stakeholders to discuss workload, performance, and emergent issues. • Ensure quality control implementation.

• Produce required contractual and programmatic reports and briefings.

• Implement and exercise quality control for Contractor personnel to deliver services and products on schedule and within budget.

• Be responsible for Contractor and personnel, work output and products, and contract deliverables.

• Implement short (tactical) and long term (strategic) work plans to ensure successful contract performance.

• Establish and enforce work performance standards.

• Coordinate with Government program offices for work schedule assignments.

• Review and remediate work discrepancies.

• Supervise Contractor personnel.

• Communicate company policies and organizational goals.

• Ensure all incoming contractors are adequately trained for their respective positions/billets.

• Be responsible for successful contract performance.

• Track all incoming Contractor personnel, weekly status reports, and contract-related issues.

Qualifications:

• Knowledge of project management and demonstrated capability to manage multiple tasks / projects.

• Eight (8) years managing in a specialty related to personnel security, which includes scheduling/supervising project personnel.

• Must have ten (10) or more years of federal, state, local or military law enforcement experience OR fifteen (15) years of experience managing work performance and supervising people, including experience in human resources and personnel security.

• At least five (5) years of experience over the past ten (10) years OR two (2) years of experience within the last four (4) years directly related to managing/performing responsibilities like those described in this PWS.

• Prior experience managing all aspects of a full-scope BI program.

• Experience with Executive Order (EO) 12960 and 12968, SEAD 4 and SEAD 7.

• Experience as a functional practitioner of Continuous Vetting and Trusted Workforce 2.0, or programs similar in scope and scale.

Preferred Experience :

• Master’s degree in management, business, or related field

ISN Corporation is proud to be an Equal Opportunity Employer .

We are an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability status, marital status, genetic information, or any other characteristic protected by law.

ISN Corporation maintains a Drug-Free Workplace . All candidates must successfully complete a pre-employment background investigation prior to starting employment.