Sales Development Agent

At the heart of our company is our people. People from many different backgrounds with different vantage points, opinions, and experiences. We strive to continually lead with our IMPACT values and empower our employees to develop their full potential on a team that is passionate about acceptance, inclusivity, and achievement. Our employees are the driving force for the innovation, collaboration and creativity that enables our organization to deliver strategic success.

Job Summary:

We are seeking a proactive, energetic Sales Development Agent (SDA) to support our sales team by identifying, engaging, and qualifying new business opportunities. This role is critical in generating top of funnel activity through LinkedIn outreach, cold calling, email campaigns, and any other effective prospecting formats. The ideal candidate thrives on conversation, loves uncovering new leads, and plays a key role in helping our sales team book more appointments and close more business.

Primary Duties and Responsibilities:

• Research, identify, and target potential prospects through LinkedIn, industry directories, email lists, and other online tools
• Conduct outbound cold calls, emails, and social outreach to engage decision makers
• Maintain a consistent volume of daily outreach activities (calls, messages, emails)
• Build and manage a pipeline of qualified leads for the sales team
• Schedule high-quality discovery calls and demos for account executives
• Follow up with inbound leads in a timely, professional manner
• Nurture warm leads to move them along the sales funnel
• Work closely with sales reps to understand ideal customer profiles, key value propositions, and messaging
• Track outreach activities and results in the CRM
• Provide insights from conversations regarding objections, trends and prospect needs
• Monitor industry trends, buying signals, and competitor offers
• Use tools such as LinkedIn, Apollo, ZoomInfo, or similar to source data and improve targeting

Additional Responsibilities:

• Additional duties as assigned

Critical Competencies:

• Collaboration & Teambuilding - Builds and maintains relationships to successfully work toward common strategic goals, creates strong morale and spirit, fosters open dialogue, creates a sense of unity among team
• Enthusiasm & Passion - Communicates a compelling and inspired vision of core purpose, focused on the future (not the past), inspires others to take the journey, sparks passion and creativity among those around them
• Innovative Thinking – Consistently demonstrates a passion for innovative thinking and idea generation, successfully obtains buy-in from relevant stakeholders, able to navigate the creative process, can project how potential ideas may play out in the marketplace

The Individual:

• Confident making outbound calls and communicating with business leaders
• Strong written and verbal communication skills
• Comfortable with CRM systems (Salesforce, Hubspot, or similar)
• Highly organized, detail-oriented, and motivated by goals
• Resilient, persistent, and able to handle rejection professionally

Qualifications:

• 1-2+ years in sales development, lead generation, telemarketing, or a similar customer facing role

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you require an accommodation under the Americans with Disabilities Act, Section 503 of the Rehabilitation Act or similar law in order to apply for employment at Simplify Compliance, please contact our Talent Acquisition Team 1.800.727.5257, ext. 8101.

Job applicants may request to review the company's Affirmative Action plans by contacting the talent acquisition team/recruiter, Human Resources department or Chief People Officer.