Project Coordinator, Change Analyst

Pay Range: ​(Minimum to mid pay range specific to NY, CA, CO, WA, MD) 61,700.00 - 77,100.00 USD Annual Brinks Texas License #C00550 #LI-Remote About Brink's: The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries. Brink's has been a trusted partner in securing commerce for more than 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here. We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow. Job Description Brink's, Incorporated is the premier provider in secure logistics solutions, including transportation, ATM servicing, currency processing and other value-added services to financial institutions, retailers and other commercial and government entities . The company has a proud history of providing growth and advancement opportunities for its employees . We have a challenging opportunity for a Project Coordinator . Job Summary : The Project Coordinator is responsible for supporting customers through onboarding and deployment of our new product offerings. This position requires a highly motivated and organized individual to work closely with our sales and customer onboarding team for s eamles s deploy ment of our traditional retail onboarding and Digital Retail Solution s products . The ideal candidate will have a strong background in customer servic e and have experience handling both project coordination and customer-facing responsibilities. Key Responsibilities: + Work collaboratively to deliver a cohesive customer onboarding experience + Support customers through onboarding and deployment of our traditional CiT service and new product offerings by managing day-to-day onboarding tasks + Coordinate customer application approvals, place product orders, align installation timing, system provisioning, and provide training materials + Deploy CIT service changes + Serve as customer support for the first two weeks of go - live + S upport Brink's U.S. corporate financial objectives by developing and executing project s to plan + Foster a positive environment where co-workers and customers are encouraged to seek guidance and provid e feedback + Use the Microsoft O ffice S uite to track and communicate project s , processes, and tasks + Own the end- to -end activity for assigned projects, promote a culture of excellen ce for all customers + Perform other duties as assigned or necessary Minimum Qualifications : + Minimum of 3 years ' experience in a customer service role + Minimum of 1 years' experience in a project management/coordination role Preferred Qualifications: + 3+ years' experience in a customer service role + 3+ years' experience in a project management /coordination role Professional Skills : + Strong analytical and problem-solving skills + Solid conflict resolution skills + Outstanding customer relationship skills + Highly organized and detail oriented + Ability to adapt to dynamic workflow + Excellent interpersonal skills + Professional, positive demeanor + Excellent business acumen + Proficiency in Microsoft Outlook and Excel If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match . If you are interested and meet the requirements for this position, please apply. Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace . What's Next? Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X. Brink's is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Build a Career with Purpose at Brink's For over 165 years, Brink's has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve-powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink's partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind. At Brink's, we operate in more than 100 countries, across cultures and languages, yet we're one team-committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink's offers a place to build a meaningful career. Here, you'll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what's right, working together, and striving for excellence. If you're looking for a career that combines purpose with performance, Brink's is the place for you. Brink's is proud to be an equal opportunity employer. If you need reasonable accommodations/adjustments during the hiring process, please let your recruiter know we're here to support you every step of the way. See the "Terms and Conditions for Brink's" at: Terms of Use - Brink's US ( See the "Brink's California Consumer Privacy Notice" at: Brink's California Consumer Privacy Act Notice - Brink's US (