Assistant Manager
Job Description
Job Description
Benefits:
- Dental insurance
- Employee discounts
- Health insurance
- Vision insurance
At Tire Pros we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company. Join us as an Assistant Manager where your technical skills combined with leadership abilities will make a positive impact on our team's success. We value energetic professionals who are passionate about automotive repair and are dedicated to delivering outstanding service every day. Job Summary
The Assistant Store Manager is responsible for supporting the Store Manager / Ownership in meeting or exceeding sales, unit and profit targets, managing all functions within the store and plays a lead role in coaching and directing store associates. In this role, you will lead daily operations within the service department, ensuring efficient workflow, exceptional customer service, and high-quality vehicle maintenance services. Your experience and expertise will help drive customer satisfaction and maintain a productive work environment.
Great growth and career opportunities. Responsibilities
- Oversee daily shop operations related to tire services, oil changes, wheel alignments, and minor mechanical repairs.
- Supervise and support technicians in performing automotive diagnostics, brake repairs, suspension work, and other mechanical tasks.
- Assist customers by providing clear explanations of services performed and recommended repairs to enhance their experience.
- Ensure employees are operating safely and following safety guidelines
- Maintain accurate records of service work, parts used, and customer interactions for reporting and invoicing purposes.
- Support inventory management by monitoring stock levels of tires, oils, filters, hand tools, power tools, and automotive parts.
- High School diploma or GED
- 2+ years of experience in the automotive industry as a Lead or Supervisory role
- 1+ years of experience in retail sales
- Proficiency with automotive diagnostics tools and auto estimating software to accurately assess vehicle issues
- Experience managing inventory
- Knowledge of tires, tire related services, automotive services, and of retail business environment
- Ability to communicate effectively with customers, associates and management
- Ability to multitask effectively
- Excellent customer service skills with the ability to communicate technical information clearly to clients
- Commitment to maintaining a safe work environment by following all safety protocols and procedures
- Valid drivers license and ability to operate company and customer vehicles
- Preferred Experience: Proven dealership or automotive service center experience with a strong background in tire service, oil changes, alignments and minor mechanical repairs
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
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