Branch Manager

Job Description

Job Description

We are seeking a dedicated and results-driven Branch Manager to oversee the daily operations of our branch. This role is responsible for ensuring compliance with regulatory standards, meeting financial and operational goals, developing community relationships, and cultivating a motivated, high-performing team. The ideal candidate brings a strong background in management, preferably within the Durable Medical Equipment (DME) industry, and thrives in a dynamic, service-oriented environment.

Key Responsibilities:

• Manage overall branch operations, ensuring compliance with company policies and federal/state regulations

• Lead hiring, onboarding, performance evaluations, and employee development.

• Direct and coordinate all branch functions and personnel.

• Analyze performance data to evaluate productivity, identify areas for improvement, and implement corrective actions.

• Develop and manage the branch profit plan, maintaining expense controls and ensuring financial targets are met.

• Drive local sales and marketing efforts, including annual planning and regular sales calls.

• Foster relationships with physicians, nurses, and healthcare professionals to promote DME services.

• Supervise and manage branch assets including inventory, vehicles, and accounts receivable.

• Maintain Rx control, compliance paperwork, and branch performance reports.

• Oversee patient care coordination and service delivery.

• Lead customer service efforts and address concerns with professionalism and urgency.

• Participate in corporate and branch training, maintain a professional appearance, and uphold company values.

Qualifications:

Education:

• High School Diploma or equivalent required

• College degree preferred

Experience:

• 3–5 years in a management role

• DME industry experience highly preferred

• Knowledge of Medicare/Medicaid billing and insurance requirements is a plus

Skills:

• Strong leadership and team-building abilities

• Excellent written and verbal communication

• Proven customer service and interpersonal skills

• Strong decision-making, critical thinking, and organizational skills

• Ability to plan, prioritize, and execute work independently and with a team

• Computer proficiency and phone etiquette

• Experience with budgeting, P&L, and public speaking

Physical Requirements:

• Must be able to sit, stand, walk, talk, hear, use hands, and reach regularly

• Occasionally lift and move office products and supplies up to 100 lbs

Why Join Us?
We are committed to excellence in patient care and employee development. You'll play a key role in a company that values leadership, innovation, and compassion in healthcare.

Apply Today!
If you're a passionate and strategic leader ready to make an impact, we’d love to hear from you. APPLY NOW