VP of Sales Support

Description

Mission

The Vice President of Sales Support will lead the team executing sales support processes across all of Autocar’s vocational areas, which includes managing all sales intelligence, sales operations, sales engineering, and channel management efforts. In addition, they will lead market analysis (in collaboration with Vocational GMs) with a focus on market sizing and composition to identify potential new sales opportunities.They will work with the vocational heads and the Marketing team to help increase market share across all vocations while ensuring the integrity of the Autocar brand across all interactions in the sales process.

Job Description

Vice President of Sales Support

Autocar, LLC Birmingham, Alabama

Description

We are looking for an experienced Vice President of Sales Support to manage a broad spectrum of responsibilities. As a primary responsibility, they will lead the team supporting sales processes for all Autocar’s vocational areas. The Sales Support team manages all sales intelligence, sales operations, sales engineering, and channel management efforts in support of the vocational teams.

In addition, upon onboarding, this SVP will lead a full analysis of Autocar’s market (in collaboration with the Vocational GMs) with a focus on driving sales growth. They will work with the Vocational GMs and the Marketing team to ensure the integrity of the Autocar brand across all channels. By monitoring and managing the messaging to customers across channels, the VP will act as a steward of the Autocar brand and help ensure that the company is presenting a cohesive and consistent brand message across channels and stages.

This position requires a blend of team leadership, creative and strategic thinking, analytical prowess to measure and adapt deployed strategies as needed, and cross-functional ability to work across the enterprise to provide internal customer support and protect brand integrity.

Key responsibilities:

Team Leadership

• Lead and mentor a team of sales support professionals, fostering a collaborative and innovative work environment.
• Analyze, design, and implement processes for the Sales Support team to ensure organizational alignment while enabling all Autocar’s vocational teams to maintain a tailored approach to their markets.
• Hire and onboard “A” players as necessary.

Market Analysis and Inside Sales

• Analyze vocational markets to understand market composition and sizing, and to identify potential sales opportunities.
• Support inside sales teams to increase sales by ensuring brand value is effectively communicated, and by improving brand experience for inside sales customers.

Cross-functional Collaboration

• Work with other internal Autocar teams (e.g., Supply Chain, Customer Experience, Service) to compile and manage customer interaction data to enable sales personnel to always have a real-time customer profile available.

Sales Training

• Design and manage an effective sales training program to ensure sales personnel is enabled to achieve sales targets while communicating Autocar’s value proposition.

Competencies

Team Leadership

• Proven ability to lead cross-functional teams.

• Excellent communication and interpersonal skills.

• Ability to “Walk the talk”, and demonstrate alignment with the corporate vision, mission, and operating principles.

Strategic Thinking

• Ability to develop and implement effective business strategies.
• Strong analytical skills to assess market opportunities and risks.

Data-Driven Decision Making

• Ability to design and manage against metrics and KPIs for the performance of sales initiatives against growth targets, as well as to monitor sales team effectiveness
• Ability to identify market trends and competitive landscape

Market Analysis

• Ability to confidently analyze new and existing markets, and to identify market opportunities for revenue growth.

Cross-functional Collaboration

• Ability to work with a wide range of internal stakeholders to ensure customer interactions are captured and that relevant actions are shared to the appropriate department for action

Experience & Qualifications

• Minimum 10+ years of sales or sales support experience, including 5+ years in a team leadership position
• Ability to anticipate, set, execute, and manage priorities, resources, goals, and projects.
• Bachelor’s degree or other relevant qualification preferred.

• A person in this role would benefit from experience in team leadership, sales support, and customer acquisition.

Where will you work? The Vice President of Sales Support will be based out of our Birmingham, Alabama location.

What do we offer in benefits? We offer an attractive compensation and benefits package, including base salary, and benefits such as medical/dental/vision, 401K plan, etc.