Director of Oral Surgery Operations
- Establish and maintain standard operating processes to optimize practice performance.
- Monitor key business metrics to assess financial and operational performance; working with doctors to implement initiatives to improve operational efficiency, enhance the client experience, and refine strategy and performance.
- Serve as liaison between oral surgery practices and HighFive’s Homebase office to support operational initiatives.
- Monitor performance over multiple offices to identify operational opportunities to build and advise on sustainable practice growth.
- Lead strategic implementation of growth and operational improvement plans.
- Collaborate with sales and marketing teams to develop strategies that maximize revenue generation and market penetration, in alignment with overall goals and objectives.
- Recruit, train, mentor, and evaluate staff to foster a positive and engaged team culture.
- Partner with HR on recruitment strategies to meet short- and long-term staffing needs.
- Conduct regular performance evaluations and provide ongoing feedback to drive professional growth.
- Hold team members accountable for results and adherence to operational standards.
- Build a pipeline of strong leadership talent for future needs.
- Minimum of 10 years managing operations within the oral surgery or dental specialty industry.
- Experience overseeing operations across multiple locations and multiple states or within a DSO model.
- Bachelor’s degree preferred. An equivalent combination of education and relevant experience will be considered.
- Strong understanding of day-to-day oral surgery practice operations, including scheduling, staff relations, and revenue cycle management.
- Proven experience with budgeting, forecasting, and financial performance tracking for multi-site practices.
- Ability to analyze KPIs and operational data to drive strategic decisions and performance improvements.
- Experience with dental/oral surgery practice management software such as CareStack, EndoVision, WinOMS, DSN, or similar systems.
- Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint).
- Proven ability to lead, develop, and motivate diverse teams.
- Excellent organizational, communication, and problem-solving skills.
- Demonstrated ability to perform effectively in a fast-paced environment with competing priorities.
- Strong interpersonal skills and a collaborative, solution-oriented mindset.
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