CNC Machine Tool Field Service Specialist
Your day, your territory
Picture this: you start the morning in your company vehicle, phone synced, laptop ready, headed to a customer in Georgia for a preventive maintenance visit. In the afternoon, you’re in Tennessee installing a new machining center. Tomorrow may take you to Alabama to troubleshoot a servo fault and walk the team through best practices. That’s life as a CNC Machine Tool Field Service Specialist serving the Georgia, Tennessee, and Alabama markets.
You’ll be backed by a Southeast service group with nine other team members and a leadership culture that clears red tape so you can focus on what you do best—keep top‑of‑the‑line machines running and turn customers into raving fans.
What you’ll handle
- Deliver day-to-day field service across your local market: service calls, installations, and preventive maintenance.
- Diagnose and repair mechanical, hydraulic, and electrical issues on CNC machining and turning centers.
- Resolve customer issues on-site, provide light training, and partner with sales for technical support when needed.
- Communicate clearly with operators, engineers, and leadership at customer sites.
- Represent Ellison Technologies with professionalism and integrity; operate in alignment with business expectations.
- Own your service cases and projects end-to-end, maintaining accurate customer records and technical documentation.
- Pitch in on other related duties as they arise.
What we provide so you can excel
- Company vehicle, company cell phone, and laptop.
- Fuel covered by the company.
- Processes and support designed to minimize administrative load—so you spend more time on the machines.
What you bring
- Hands-on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
- Well-developed troubleshooting skills spanning mechanical, hydraulic, and electrical systems.
- Proficiency in heavy equipment repair.
Tools and tech you’ll work with
- Programmable Logic Controllers (PLC)
- Servo motors and drives
Why Ellison
Our purpose is simple: equip manufacturers to compete and win—locally and globally. Guided by the Ellison Way and a commitment to Adaptation, we continuously grow market share, deepen partnerships, and invest in what matters most: our people. As CEO Graham Hooper emphasizes, developing our team is central to how we win together.
We believe this is not only a great place to work—it’s the best place for your career to thrive and grow. Learn more on our About Us page .
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