Operations Support Specialist I

**Overview** Join a collaborative team dedicated to delivering exceptional patient care as a **Physical Therapy Aide** , while gaining valuable healthcare skills that can launch your career. Work alongside leading experts in Physical and Occupational Therapy, playing a key role in supporting our patients' recovery. In this position, you'll receive hands-on training, mentorship, and direct exposure to the field of physical therapy. **Responsibilities** **At ATI Physical Therapy, we offer a collaborative and welcoming environment where you will:** + Greet and interact with patients warmly both by phone and in person during the daily check-in process and throughout their appointment time. + Promote an efficient patient intake and registration process and assist clinicians with timely scheduling. + Effectively onboard new patients reviewing relevant paperwork, verifying benefits, and completion of medical forms. + Support Physical Therapist by preparing and cleaning treatment areas, as well as setting up and adjusting exercise equipment. + Monitor patient progress and provide feedback the therapy team. + Assist patients in performing exercises and support their prescribed home exercise programs. **In addition to a competitive compensation package, you will also gain the following benefits:** + **Medical, Dental & Vision Coverage:** Flexible plan options. + **401(k) Match:** Competitive employer matching. + **Paid Time Off** : Generous PTO, holiday pay, and wellness days. + **Childcare Tuition Assistance:** Discounted rates.\* + **Health Savings & Flexible Spending Accounts:** Tax-saving options. + **Short- & Long-Term Disability:** Income protection plans. + **Life Insurance:** Employer-paid and voluntary options. + **Parental Leave & Adoption Assistance** : Paid time for new parents and support for adoption costs.\* + **Wellness Programs:** Comprehensive wellness programs, including mental health resources, wellness incentives, and support for physical, emotional, and financial well-being. + **Corporate Discounts:** Exclusive deals for employees. + **And more!** Clickherefor the complete list of benefit offerings **_\*_** _NEW 2025 benefit!_ **If you're passionate about patient care and eager to work with a Great Place To Work Certified team, we'd love to hear from you!** **Qualifications** **Required** + High School diploma + Must be 18+ years + Healthcare and/or customer service experience **Preferred** + Healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment, chiropractic, fitness industry, PT & PTA students) + Certified Personal Trainer experience. + Experience or education in Health Services, Exercise Science, or Kinesiology. _ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._ **Virtual Employee?** No **Location/Org Data : Dept Number** 5219 **ReqID** _2025-27560_ **Job Locations** _US-AL-Vestavia Hills_ **Job Category** _Outpatient Rehab - Clinical Support Staff_ **Pay Class** _Full Time_