Store Team Lead

Job Description

Job Description

Position Information

Position Title: Team Lead

Reports To: General Manager (GM) for performance evaluation and any employment decisions. General Manager (GM) or Assistant Store Manager (ASM) for daily tasks.

Company Overview

Vexxil Retail Operations is the convenience store division of Vexxil Energy Partners, LLC—a Gulf Coast-based company committed to redefining what great c-store operations look like. Our vision is simple but ambitious: to be the top-tier operator in every community we serve, known for stores that are spotless, modern, and always fully stocked. As we grow, we are building a team that shares this vision—one built on pride in execution, relentless customer focus, and a deep belief that small details make a big difference.

Position Summary

The Team Lead is a full-time position where you will work in both the convenience store and Wingfingers quick service restaurant. The Team Lead ensures daily shifts stay on track by supervising and executing daily operations and ensuring excellent customer service. You will lead restaurant shifts ensuring food safety, food quality, and recipe accuracy within designated service times. Team Leads will also act as the Manager on Duty when working a shift without the GM or ASM on site, making decisions and ensuring operations run smoothly and customers are taken care of during their visit.

Key Responsibilities

• Support development of store employees to achieve performance goals.
• Provide direction to staff to ensure operational success and drive productivity and performance.
• Ensure product rotation and use by date checks are completed routinely to guarantee top quality products are always available.
• Control costs through waste reduction, inventory accuracy, labor management, and cash handling.
• Support proper shift coverage through resource allocation and daily task communication.
• Ensure all daily tasks are carried out fully and on time.
• Maintain excellent customer service standards and resolve customer concerns.
• Manage inventory levels through accurate product inventory counts and vendor deliveries.
• Recommend product ordering needs and equipment maintenance as required.
• Prepare ingredients in accordance with recipes and company standards.
• Operate kitchen equipment safely and efficiently.
• Check that all food meets quality, presentation, and portion control standards.
• Ensure every plate is 100% correct and reaches the guest in a timely manner.
• Follow food safety and sanitation guidelines, including proper storage, labeling, and rotation.
• Ensure compliance with company policies, safety standards, and local/state regulations.
• Maintain regular and prompt attendance and ensure all team members on duty do the same.
• Professionally interact with team members and customers.
• Maintain an inclusive, collaborative team culture focused on teamwork and great customer service.

Qualifications

• 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Supervisory experience in fast-paced retail environment preferred.
• Excellent communication, problem-solving abilities, and able to manage multiple tasks at one time.
• Employee must be able to perform essential functions of the job with or without reasonable accommodation.

Work Environment

• Fast-paced retail and food service environment.
• The kitchen is subject to high temperatures and humidity.
• Prolonged walking or standing throughout shift.
• Substantial repetitive motion of the wrists, hands, and fingers.
• Frequent bending, climbing, reaching, pushing, pulling, and must be able to lift up to 40 lbs.

Compensation and Benefits

• Starting at $16/hr annually and is commensurate with position, experience, and location.
• Full-Time employees are eligible for medical and dental coverage with additional voluntary benefits including vision, life insurance, and short- and long-term disability.
• Full-Time employees are also eligible for Paid Time Off (PTO) and paid holidays, subject to a 90-day waiting period

Equal Employment Opportunity Statement

Vexxil Retail Operations is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.