Claims CSR I - Demopolis, AL

Alfa Insurance Corporate Careers
Demopolis, AL

Job Description

Job Description

Company Overview

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working as a Claims CSR I for Alfa Insurance offers a remarkable opportunity that extends beyond the mere task of processing claims. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and contribute to enhancing the lives of our valued policyholders and making a positive impact in your community.

Job Summary

As a Claims CSR I, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.

Responsibilities

  • Assist customers by taking and processing their claims.
  • Assist the adjuster with the initial contact with insureds, and assist in completing the necessary tasks to open, process, and close claims.
  • Perform functions necessary to assist adjusters to meet customer needs and conserve business.
Qualifications

  • High school diploma required.
  • Computer experience required.
  • Minimum of 3 years work experience preferred.
  • Professional telephone etiquette.
  • Ability to spell correctly and type 45 words per minute.
  • Ability to perform job adequately by end of 6 months.
Benefits/Perks
  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama
Posted 2025-09-13

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