Operations Clerk II

Job Description

Job Description

Job Title: Operations Clerk II
Location: Irondale AL 35210
Work Schedule: Monday–Friday, From 8:00 AM – 5:00 PM
Pay rate: USD $25.00 per hour
Contract Type: TTH

Position Summary:
The Operations Clerk II is responsible for data analysis and cleansing, assisting with accounts receivable, supporting administrative and operational branch functions, and ensuring timely and accurate business processes. This role requires strong analytical skills, attention to detail, independent problem-solving, and the ability to work across multiple business units to address documentation, billing, and customer issues.

Key Qualifications:

• High school diploma or equivalent plus 3 years of relevant experience, or a Bachelor’s degree with comparable experience
• Analytical mindset with strong problem-solving skills
• Ability to independently research and resolve discrepancies while meeting deadlines
• Solid user of Microsoft Office applications (Outlook, Word, Excel, Teams, PowerPoint)
• ERP experience required
• Experience with Field Service or CRM applications (MS Field Service or MS CRM)
• Exceptional communication and collaboration abilities
• Ability to manage multiple priorities in a fast-paced environment

Core Responsibilities:

• Analyze and cleanse data, review and resolve accounts receivable issues
• Create orders for quoted jobs/installations in SAP, ensuring order accuracy
• Investigate and resolve customer issues, including non-routine tasks
• Collaborate with internal and external customers to meet needs and expectations
• Review and action flagged purchase orders for compliance
• Ensure documentation, billing, invoicing, and payments are accurate and timely
• Resolve issues from 3rd-party processors and support multiple business units
• Maintain a safe working environment and follow all organizational procedures

Additional Details:

• Strong organizational skills and ability to execute tasks autonomously
• High standards for results-driven performance, continuous learning, and teamw

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what’s next with Kelly®.

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.