Epic Cupid Analyst
- Work the implementation team to plan and complete build, implement end-to-end Epic
- Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.
- Conduct and document root cause analysis. Complete any assigned system maintenance.
- Deeply experienced Epic analyst to work implementation, build and strong experience with SDLC for Epic.
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
- Current certification in Epic Cupid
- 4+ years of experience in Epic Cupid
- 4+ years of experience of Epic build and support
- 4+ years of Hospital or Clinic operations experience
- Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- Additional Epic Certifications
- ITIL process knowledge
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
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