Crew Member

Job Description

Job Description

Crew Member

Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Crew Member.

The stuff you want - like fun people, quality food, a schedule to meet your needs, and a paycheck - done. Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!

Our burgers are square, which means we don’t cut corners. So hopefully, neither do you.

• Your natural friendliness is just one of your talents.
• You can handle a lot of stuff and not wig out.
• You’re good with being on drive-thru one shift and making fries the next.
• You like making customers happy. For real.

What you bring to the table:

• Solid social skills - you act like your grandma is standing behind you (at least while you’re at work).
• You see whatever’s low - ketchup, straws, cups - and you fill it back up.
• You pitch in and help your crew and customers -
• You take and receive direction like a pro.
• You want to learn something new and be a part of something good.
• If something doesn’t seem right, you make it right.

Physical Elements

• Ability to stand for long periods
• Frequent bending, kneeling, lifting (25 - 50 pounds)

Equipment Use

• Ability to use Headset to take customer orders or to take or give direction
• Ability to use general restaurant equipment (e.g. warmer, fryer, slicer, grill, etc.)

Performance Elements

• Come to work promptly and regularly
• Take direction and work well with others
• Accomplish multiple tasks within established timeframes
• Concentrate and perform duties accurately
• Learn and apply policies and procedures
• React to change productively and handle other tasks assigned
• Ability to complete all applicable training programs

Working Conditions

• Fast-paced environment that may involve exposure to noise, heat, cold or other elements