IT Super User
Job Description
Job Description
An Insight Global customer is looking to hire an IT Super User for a customer site in Montgomery, AL. This person will be the onsite point of contact for the clients automated customer warehouse facility. This role is essential in the success of day-to-day operations in the facility. This person will work 100% onsite and be the onsite tier 1 support for anything technology related, including hardware related items such as printers, computers, and warehouse devices such as RF Scanners, etc. This is a first shift role, typically 40-50 hours a week, M-F, with some OT and weekends as needed.
- 2+ years of hands on IT hardware experience- Entry level SQL experience
- Experience working in an automated warehouse or distribution center setting
- Experience using, setting up, and troubleshooting RF Scanners
- Experience troubleshooting printers and laptops
- Experience installing commercial printers or Xerox, Zebra, Honeywell, etc.
- Experience working with a ticketing system (Ryder uses ServiceNow)
- Strong communication skills, outgoing, a people person personality
- Associates level or higher degree in a technical field related to this role
This is a 6 month contract-to-hire!
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