Bookseller - Temporary
- Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.
- Ensure a vibrant bookstore through the execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization, and sense of theater.
- Leverage key campaigns such as Our Monthly Picks, pre-orders, etc., to hand sell and engage in conversation with every customer.
- Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.
- Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.
- Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.
- Help with events and community outreach.
- Protect company assets by adhering to all processes in controlling shrink, expense and payroll.
- Recognize and offer to help both customers and employees with urgency and care.
- Model expected behaviors to ensure compliance with all policies and procedures.
- Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing) and in Café when needed.
- Passionate reader and knowledgeable about books.
- Positive and can-do attitude.
- Enjoy working with people.
- Energized by working in an ever-changing environment.
- Listen to people and enjoy solving problems.
- Can clearly and respectfully communicate and express oneself.
- Treat customers as the first priority at all times.
- Grow knowledge of books, the industry and the market.
- Enjoy making recommendations and engaging with others.
- Exhibit and demonstrate initiative.
- Support company goals and initiatives and is a team player.
- Show respect and kindness to fellow booksellers and customers.
- Accept responsibility and execute all assignments correctly and with care.
- Accept coaching and feedback from others openly.
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