Host/Hostess (Part Time)
10.00 USD Hourly Job Summary:
The Host is responsible for making reservations and greeting guests when they arrive at the unit. The Host also seats the guests and makes sure that they are satisfied. The Host is responsible for giving the guests a good first impression of the unit by greeting them in a friendly manner. Job Description: ESSENTIAL FUNCTIONS
- Greet customers in a positive and welcoming manner. Acknowledge customers in a friendly manner upon their exit, inviting them to return.
- Anticipate the customers' needs, and respond appropriately with a sense of urgency.
- Answer telephone and direct calls where necessary. Make reservations, answer questions, and give directions patiently and warmly.
- Escort customers to their tables and assist in seating; present menus according to unit guidelines.
- Resolve customer issues, ensuring customer satisfaction. Alert management when needed.
- Clean and organize lobby area and host stand.
- Complete closing duties as assigned.
- Be familiar with all unit services/features and local attractions/activities to respond to customers' questions accurately.
- Maintain awareness of safety issues, and report them immediately to your manager.
- Partial High School education; High School Diploma/G.E.D. equivalent preferred.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Ability to recognize when a problem has occurred and communicate it to management.
- Ability to remain organized and ability to multi-task in a fast-paced environment.
- Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
- Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.
- Ability to stand for the entire work day.
- Climbing steps regularly.
- Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
- Reading and writing work-related documents in English.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in fast-paced unit.
- Physical presence at the job site is essential to perform job duties.
- Touch-screen computer.
- Reservations system.
- Multi-line telephone.
- Cleaning supplies.
Recommended Jobs
Sr Analyst, Programmer - OutSystems (Remote)
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! …
Millwright
JOB PURPOSE The Millwright is responsible for installing, assembling, maintaining, and repairing industrial machinery and mechanical equipment. This role requires precision, technical skill, and …
Outside Sales Rep - ROS
Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! …
Service Advisor - Lexus of Birmingham
Job Description Job Description Company Description At Lexus of Birmingham , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow an…
Security Officer Security Clearance Specialist
Job Description Job Description As a Security Officer Security Clearance Specialist in Huntsville, AL , you will serve and safeguard clients in a range of industries such as Aero/Defense, and…
Automotive Sales
Job Description Job Description Join our team in Sales and help drive growth for our company. We are seeking a driven individual with excellent communication skills and a passion for sales. Re…
Home Care Aide
Job Description Job Description Benefits: Company parties Flexible schedule Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We …
Join surveys for Rakuten to earn rewards!
Rakuten is a global leader in ecommerce. Join our vibrant community of survey panelists today and start earning rewards for sharing your opinions. This is a valuable opportunity to voice your though…
Carpenter Helper
Job Description Job Description Overview Tradesmen International is looking to expand our team of qualified Trade Professionals for current & future projects in and around Montgomery, AL . …
Leasing Consultant
About Us RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States. We specialize in multi-family community manageme…