Inside Software and machine support
Job Description
Job Description
We are currently looking for a full time inside support technician who will take phone calls from current customers to answer software questions, log on to their computers to assist and answer service questions regarding their current machines and controllers. We will train you, however, experience with AutoDesk Software IS REQUIRED, knowledge of Fabrication CAMduct HVAC software would be very helpful, Knowledge of HVAC (Heating, Ventilation and Air Conditioning) sheet metal work will be very helpful. Some overnight travel will be required at first when we send you out with our service team. This will help you better understand our customers and what our machines are used for. This travel will be for up to 4 nights at a time and could be anywhere in the US. Advance has very little employee turnover and on average most of our employees have been with Advance for over 25 years. We are replacing a technician who is retiring.
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