Operations Lead
About the job
Do you enjoy developing others and creating a team-oriented culture? At Chick-fil-A Wildwood Centre and Chick-fil-A Vestavia Hills, we are looking for individuals who are motivated and passionate about serving their team and guests. We value our team members and have a centralized mindset to bring our best when servicing our guests. You will have the opportunity to grow as a leader, collaborate on a team, and train/coach team members in giving guests great service.
What You’ll Do
Run the day-to-day operations
Manage, coach and develop team members
Adequately train new team members
Ensure guests and team’s safety and satisfaction
Demonstrate CORE 4 when serving guests: share a smile, maintain eye contact, speak enthusiastically, and stay connected by making it personal
Stay engaged with business metrics including, but not limited to, guest satisfaction, food cost, and labor
Ensure all team members are focused on serving guests at all times
Interact with guests in ensuring great guests experiences
Who You Are
1+ years of restaurant experience
Strong relationship builder
Detailed-oriented
Growth-mindset
Fast learner
Able to handle high volume operations
Professional in appearance, communication, and actions
Able to motivate others and create structure
Perks
Competitive benefits
Flexible schedules
Scholarship opportunities
Continuous development opportunities
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