Turquoise Place GEM Specialist
Job Description
Job Description
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
GEM Specialists manage the guest experience from booking to departure by anticipating needs and paying special attention to details. Responsibilities include assisting guests with local area attractions, special requests, deliveries, follow up, and ensuring overall customer satisfaction. Specialist will also assist the front desk operations and coordinate within and between departments in order to achieve goals, providing prompt and courteous customer service to all guests and team members. Position requires delivering arrival packets and staging each unit for arrivals.
- Contact guests directly to confirm arrival, assist with itineraries and reservations and other special requests.
- Inspect pre-arrival units to insure perfection in cleanliness and display of amenities.
- Stage arrival units per standard.
- Assist at Front Desk to include checking guests in/out, making packets and assisting with problem resolution
- Assist with communication between departments to insure guest satisfaction
- Perform other duties as assigned.
- Excellent written and verbal communication.
- Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.
- Must be self-motivated with ability to work alone and in a team environment
- Must have excellent guest service and problem resolution skills.
- Must possess a valid driver license and acceptable driving record.
- Prior Front Desk experience a plus!
- Must be able to stand/walk for entire shift
- Must be able to bend, kneel, and stoop
- Must be able to move/lift up to 25 lbs.
Recommended Jobs
Forklift Driver - 2nd & 3rd Shift
Who We Are Royal is a diverse manufacturer of injection molding, urethane foam and assemblies. We serve the automotive, furniture, and consumer products industries. People who succeed at Royal are th…
Dental Assistants
Job Description Job Description Description: Are you a passionate Dental Assistant looking to make a difference? Join our team to serve those who serve our country. This unique opportunity allow…
Quality Engineer (QE) Automotive Manufacturing
Job Description Job Description TOPRE AMERICA is seeking a Quality Engineer for our Cullman, AL facility. We Offer: ~ Great Benefits* We look forward to meeting you and playing a …
Director of Economic Development
Job Description Job Description Director of Economic Development Location: Downtown Mobile, AL (100% in-office, no hybrid option) Salary: $75,000–$95,000 annually, based on experience Emp…
Senior Requirement Engineer
Avion Solutions Inc., an employee-owned company, seeks candidates for a Senior Requirement Engineer to support the Missile Defense Agency (MDA). This position is based in Huntsville, AL. Job Resp…
HVAC Installer
Job Description Job Description Job description Job Summary We are seeking a skilled HVAC Installer to join our team. The ideal candidate will have a strong background in heating, ventilati…
Volkswagen Service Advisor
At the Hiley Automotive Group, we know to be best-in-class in the industry and to succeed that we need the best people. That's why we are committed to hiring top talent who can help us to curate exce…
Test & Evaluation Engineer
Job Description Job Description Location: Huntsville, AL Clearance: Active Secret (with eligibility for Top Secret/SCI) Position Type: Full-Time About the Role We are seeking highly m…
Corporate Recruiter
Job Description Job Description Strategic Alliance Business Group LLC (SABG) Corporate Recruiter Job Description DESCRIPTION: Strategic Alliance Business Group LLC (SABG) is a fast-growing…
Registered Nurse Supervisor
Job Description Job Description Join our dedicated team at Cloverdale Rehabilitation and Nursing Center as a Registered Nurse Supervisor! Located at 412 West Cloverdale Rd., Scottsboro, Cloverdal…