Director of Health Services

Job Description

Job Description

OVERVIEW:

The Director of Health Services (DHS) leads and manages the Health Services Department and is
ultimately accountable for ensuring the highest quality of care is received by Tenants. The DHS
interprets health-related policies and procedures in collaboration with the Executive Director to
support the provision of licensed care and delegated medical care.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Oversees onboarding, development, and offboarding of licensed and unlicensed care staff.
• Monitors job performance and performance evaluations of all care staff and completes scheduled performance evaluations.
• Monitors ongoing staff development programs for all health care personnel.
• Monitors the staffing levels to meet current service demands.
• Develops health service objectives, police,s and procedures and directs their implementation.
• Continuously monitors Federal and State guidelines and requirements; revises departmental procedures accordingly.
• Recommends in-service educational programs geared to the specialized needs of tenants and care workers.
• Functions as a liaison between the tenants, their families, staff, and the public - responding to inquiries and providing information on health care and services, and will screen prospective tenants to assure that staff can provide the care needed.
• Assures that there is compliance with the regulations pertaining to Tenant Evaluations, Nursing Reviews, and Service Plans.
• This position collaborates with 3 rd Party vendors and contracted providers to coordinate and enhance the quality of care for the tenant.
• This position assists with the preparation of the Departmental annual budget and maintains the operating budgets for personnel and medical equipment, and makes budget recommendations as to the purchase of such equipment.
• The Director of Health Services is responsible for overseeing and implementing infection control and pharmaceutical procedures.
• Participates in emergency on-call to address needs and direct staff when licensed personnel are not on site at the community.
• Delegates tasks to unlicensed caregivers and verifies continued competencies.
• Maintains records pertaining to staff and specific delegated tasks.
• The effectiveness of this position will be measured by the community successfully fulfilling of the state regulating agency's licensure/certification requirements, reaching stated goals of tenants, family, and staff satisfaction levels.

SUPERVISION AND MANAGEMENT

• Manages, supervises, and evaluates health-related practices, articulates expectations, and
  provides corrective guidance as needed.
• Prioritizes work assignments consistent with number and level of staff available and tenant
  care acuity.
• Ensures proper staffing level, working as a direct care provider if needed.
• Ensures duties are complete, following up with delegated tasks and reviews departing staff reports.
• Maintains knowledge of disaster procedures and implements if needed.
• Promptly reports and documents incidents and errors involving tenants, staff, visitors, or self.

QUALIFICATIONS

Education and Experience

• Graduation from an accredited School of Nursing.
• Three years of responsible nursing experience, preferably in Assisted Living or Long-Term Care
• Current Registration as a Registered Nurse for the state in which the community is located.
• Current Certification in Cardiopulmonary Resuscitation (CPR) and emergency care.
• Certified Assisted Living Manager in state of operation if said certification exists.

Preferred

• Experience in skilled nursing and/or assisted living community.
• Experience in leadership and operations management.

Required Skills and Abilities

• Strong understanding of nursing standards of care
• Strong understanding of state regulations.
• Very high level of professionalism
• Excellent communication skills
• Compassionate leadership qualities
• Strong critical thinking skills and adaptability
• Leadership; achieves established goals through inspiration and loyalty of staff.
• Resilience: ability to welcome constructive feedback
• Ability to actively listen, with the goal of understanding.
• Ability to clearly speak and proficiently read, write, and understand English.

PHYSICAL DEMANDS

The physical demands described below are representative of those that an employee in this position would encounter on the job. Reasonable accommodation may be made, when possible, to enable individuals with disabilities to perform essential functions.

Rarely = not a regular part of this job

Occasionally = less than 1/3 of a shift

Frequently = 1/3 to 2/3 of a shift

Constantly = more than 2/3 of a shift

☒ = an essential part of the job regardless of frequency or duration

Physical Activity

☒ Lifting Weight / Exerting Force: Rarely throughout the day will lift or exert force up to 50 lbs;

☒ Standing and Walking: Frequently needed throughout the day (ability to be mobile around the
community throughout the day)

☒ Sitting: Frequently sits throughout the day

☒ Using Hands: Constantly uses hands throughout the day

☒ Reaching: Frequently reaches throughout the day

☐ Climbing and/or Balancing: Rarely needs to climb or balance

☐ Stoop, Kneel, Crouch, Crawl: Occasionally needs to stoop, kneel, crouch, or crawl

☒ Talking: Frequently needs ability to talk throughout the day

☒ Hearing constantly needs to hear and listen throughout the day

Vision - This position requires the ability to use close-, distance-, peripheral-vision, depth perception, and ability to adjust focus.