Customer Service Parts Associate

Job Description

Job Description

Customer Service Parts A ssociate
Automation Personnel Services is looking for a Customer Service Parts Associate for a company based in Bessemer, AL. that deals with parts in the automotive high performance and racing industry. With this opportunity it will offer you the chance to work in a high-performance, specialized environment focused on engineering top-tier automotive driveline components for street and track applications.

Pay Rate
$18.00 per hour

Schedule and Hours
Monday through Friday, 7 00 am to 4 30 pm.

Customer Service Parts Associate Duties and Responsibilities

• Communicate with customers via phone, email, and possibly online chat to explain products, answer questions, and guide them to the correct clutch or flywheel for their vehicle.
• Follow up on leads, including inbound inquiries and outbound calls or emails.
• Create and maintain customer records, quotes, invoices, and order documentation.
• Enter sales activity into a CRM system and maintain uptodate customer interaction logs.
• Process telephone orders and provide pricing, delivery estimates, and product availability—common inside sales responsibilities.

Customer Service Parts Associate Qualifications and Requirements

• Strong verbal communications and knowledge of Automotive parts.
• Strong computer skills to keep records, create quotes, invoices and orders.
• Technical understanding of automotive components: Will need to be able to make recommendations and must understand how drivetrain works.
• Ability to multitask and manage many customer inquiries.
• Organization and time management skills
• Prior data entry experience

Job Type
Full-time: Temporary to hire

Benefits

• Weekly Pay
• Medical, dental, vision, short-term disability, and life insurance
• 40 Hours Service Bonus after 1 year of continuous service and 1500 hours
• 6 paid Holidays after 1 year of continuous service and 1500 hours

401(k) Retirement Plan
Automation Personnel Services is the only staffing agency specializing in manufacturing and industrial roles that offers 401(k) matching to all eligible contingent and temporary associates.

Click Apply Now to submit your application or call us at 205.444.9774 to learn more. You can also apply in person at our office located at

Automation Personnel Services Pelham Branch
2145 Pelham Parkway
Pelham, AL 35124

Bonus Opportunity!
We are also offering a $50.00 referral bonus. Both employee and referral must stay on assignment for 30 days to receive the payout.

About Automation Personnel Services
Automation Personnel Services is a highly recognized staffing agency with over 30 years of experience in manufacturing and light-industrial staffing. Our accolades include:

• 11-time consecutive winner of the ClearlyRated® Best of Staffing Client Award (2016-2026).
• Winner of the ClearlyRated® Best of Staffing Talent Award (2019-2026).
• Recipient of the Safety Standard of Excellence Award by the American Staffing Association.
• Named one of the Best Staffing Companies to Work For by CIO Views Magazine.
• Named one of America’s Best Temp Staffing Firms by Forbes (2025).
• Consistently ranked among the top U.S. staffing agencies by Staffing Industry Analysts (SIA).

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Equal Opportunity Employer
APSPelham