Dispatcher - Driveaway Division
Job Description
Job Description
Key Responsibilities
Dispatching: Assign, schedule, and track drive-away loads across regional and national routes.
Driver Support: Serve as the main point of contact for drivers, providing trip details, directions, and resolving on-road issues.
Load Management: Monitor available loads, negotiate pick-ups/drop-offs, and match with available drivers.
Compliance & Documentation: Ensure drivers have correct trip paperwork, insurance cards, fuel cards, and meet DOT/regulatory requirements.
Communication: Coordinate with clients, drivers, and internal staff to provide status updates and resolve delays.
Problem Solving: Handle schedule changes, route issues, and last-minute requests in a calm, professional manner.
Qualifications
Previous experience in dispatching, logistics, or transportation coordination (drive-away preferred but not required).
Strong organizational skills with the ability to manage multiple loads and drivers at once.
Excellent communication and problem-solving abilities.
Proficiency with dispatching software, spreadsheets, and GPS tracking tools.
Knowledge of DOT/transportation compliance is a plus.
Ability to work flexible hours, including occasional evenings or weekends.
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