Service Account Assistant
- Assist account managers with day-to-day client service requests.
- Maintain and update client account information in company systems.
- Prepare service reports and track account performance metrics.
- Coordinate with internal departments to ensure timely service delivery.
- Respond to client inquiries in a professional and timely manner.
- Support the preparation of contracts, proposals, and account documentation.
- Identify opportunities to improve client satisfaction and retention.
- Bachelor’s degree in Business Administration, Communications, or related field (preferred).
- Previous experience in customer service, account support, or administrative roles.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to work independently and as part of a collaborative team.
- Competitive salary package ($60,000 – $66,000).
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- Professional development and career growth opportunities.
- Supportive team culture with long-term career potential.
- Full-time, on-site role with stable working hours (Monday to Friday).
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