Robotics Program Manager - Cleaning Solutions

About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily . We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more —maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

LOCATION - Candidate must live in Northwest Arkansas (Bella Vista, Rogers, Bentonville, Lowell or Springdale)
THIS IS A HYBRID ROLE - 3-4 DAYS ON-SITE AND 1-2 DAYS REMOTE
SALARY - $80-90K

The salary range for this position is based on market data and is intended to provide a general guideline for the position. Actual compensation may vary depending on factors such as experience, qualifications, skills, internal equity, and geographic location. The final offer will be determined through a comprehensive evaluation during the hiring process.

Position Summary
We are seeking a hands-on, analytical, and adaptable Testing and Deployment Manager, to support the testing, deployment, and ongoing performance of robotic cleaning solutions—such as autonomous vacuums and floor scrubbers—across multiple facilities located within a single campus.

This unique, hybrid role blends the technical evaluation aspects of a Testing Engineer with the operational execution of a Deployment Manager. The ideal candidate will be equally comfortable analyzing robotic performance in the field and leading training or implementation efforts to ensure seamless integration into daily cleaning routines. This role serves as a critical liaison between operations, engineering, product, and vendor teams and is key to ensuring the long-term success of robotics deployments across the campus.

Responsibilities

Testing & Evaluation

• Conduct hands-on testing of robotic cleaning equipment in real-world settings to assess navigation, obstacle avoidance, cleaning effectiveness, and reliability
• Monitor robotic behavior during operations and identify performance gaps, mechanical issues, or software errors
• Analyze data and translate observations into actionable recommendations
• Document performance metrics and findings in clear reports to inform product decisions and deployment strategy
• Collaborate closely with the Tech Product Specialist to share field insights, review field findings and assess the solution’s readiness and suitability for broader deployment
• Evaluate user experience (setup, training needs, ease of use, etc.).

Deployment & Integration

• Lead deployment efforts at campus facilities, including site readiness checks, robot mapping, and performance optimization.
• Serve as Robotics Subject Matter Expert (SME) for field teams, troubleshooting issues and guiding operational best practices.
• Partner with regional managers, supervisors, and cleaning teams to ensure robots are fully integrated into routine cleaning processes.
• Provide on-site training using a “train-the-trainer” approach to build robotic fluency among operations leaders

Experience

• Experience in commercial cleaning and knowledge of cleaning protocols and equipment
• Experience managing or supporting retail cleaning operations in high-traffic environments
• Hands-on experience with emerging technologies, particularly robotic cleaning systems
• Strong observational and analytical skills
• Excellent communication skills
• Detail-oriented and proactive
• Leadership background - ability to manage a team
• Bilingual in English and Spanish preferred with ability to collaborate with multilingual teams

Educational Qualifications

• Bachelor’s degree, or actively pursuing a degree in Engineering, Computer Science, Business, or a related field preferred.
• High school diploma or equivalent +5 years of related experience

If this sounds like you, then why wait, APPLY TODAY!!

Full-time Benefits:
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.