Medical Practice Administrative Assistant/ Hybrid position

Job Description

Job Description

About Us

We are a physician-owned, concierge-style medical clinic dedicated to compassionate, comprehensive care in addiction recovery, health, and wellness . Our mission is to support patients in reclaiming their lives through personalized, evidence-based care and integrative wellness support.

Position Summary

We are seeking a detail-oriented, compassionate, and tech-savvy Medical Office Administrative Assistant to join our team in a hybrid role. This position offers the opportunity to work partially from home while supporting essential clinical and administrative functions onsite.

This role is ideal for someone who enjoys both independent remote work and collaborative in-office patient care , and who thrives in a meaningful, mission-driven healthcare setting.

Key Responsibilities

Front Office & Patient Coordination (In-Office & Remote)

• Schedule new and follow-up appointments via phone, email, and patient portals

• Check in patients and verify insurance or payment information

• Process payments and assist with billing follow-up

• Maintain patient confidentiality and HIPAA compliance

• Provide outstanding customer service in a recovery-sensitive environment

Administrative Support (Hybrid)

• Assist with light payroll and bookkeeping duties, to include staff time tracking

• Manage basic data entry, document organization, and internal communications

• Support supply ordering and vendor coordination

• Communicate effectively with clinical staff to support daily workflow

Clinical Support & Cross-Training (In-Office)

• Assist with urine drug screen collection and urine pregnancy tests following proper chain-of-custody procedures (training provided)

• Maintain clean, organized clinical and testing areas

• Support patient follow-up tracking and care coordination as needed

Qualifications

Required:

• Previous experience in a medical office, behavioral health, or wellness setting

• Strong organizational and multitasking skills

• Comfort with technology and remote communication tools

• High level of professionalism and sensitivity to confidential information

• Ability to work independently and as part of a team

• Willingness to cross-train in basic clinical tasks

Preferred:

• Experience with electronic medical records (EMR/EHR) systems

• Familiarity with addiction medicine or wellness-based care

• Background in customer service, patient navigation, or admin support

• bookkeeping experience

• CPR certification or willingness to obtain

Work Environment & Benefits

• Hybrid flexibility: balance of remote and in-clinic work

• Meaningful work supporting patient recovery and holistic health

• Supportive, small-team environment

• Ongoing training and cross-functional development opportunities

• Room for role expansion based on skills and interest

How to Apply

Please send your resume and a short cover letter outlining your interest in this role to: [email protected]. Applications will be reviewed on a rolling basis.