Desk Clerk
Job Description
Job Description
Desk Clerk - W. Clyde Williams Apartments Fairfield, AL
SPM, LLC, a full service national property management firm, is seeking a Desk Clerk. As a Desk Clerk, you work closely with the Community Manager, other community personnel and residents, and welcome visitors to the building. JOB REQUIREMENTS- Provide excellent customer service and maintain open lines of communication among management, staff and residents.
- Respect the privacy and confidentiality of residents, fellow staff members and visitors.
- Be familiar with layout of building and apartments and with fire alarm system/emergency panel and how they work.
- Monitor building and who is in building at all times by using surveillance equipment and by checking the visitor register. Report any unusual occurrences to the proper authorities and/or Community Manager.
- Follow community business, emergency and safety procedures as related to residents and the building. Be able to handle emergencies and non-emergencies in a calm manner.
- Answer all phone calls to the community in a professional manner.
- Record necessary information in the Front Desk Log.
- Sign in all packages delivered to the building per community procedures.
- Observe relevant safety rules as required.
- Must be a strong and effective communicator with high level written and verbal communication skills.
- Must be friendly, energetic, punctual, self-motivated, organized, and detail-oriented.
- Must be able to work independently and as a team member with a helpful attitude.
- Excellent ability to multi-task.
SPM, LLC is an equal opportunity employer. Drug-free workplace
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