The Laurel Hotel and Spa - Self Scheduled Massage Therapist

Job Description

Job Description

• Job Summary:

  The Self Scheduled Massage Therapist administers professional massage and body treatments based on your availability. This role supports the spa's needs for high volume days, staff absences, or special events, ensuring consistent, high-quality service at all times.

  Duties & Responsibilities:

  • Work hours will vary depending on demand for services and your availability
  • Prompt with each appointment and perform services within the appropriate time allotted for the service.
  • Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices.
  • Properly care for equipment and use proper amounts of product to assist with cost controls.
  • Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
  • Actively promote home care programs
  • Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
  • Perform prep work and properly clean and restock the work area as required.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  • Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions, and/or discounts available.
  • Handle guests' questions and concerns professionally and courteously.
  • Provide accurate, appropriate, and immediate responses to all requests by guests, ensuring complete guest satisfaction.
  • Performs other related duties as assigned.

  Required Skills & Abilities:

  • Maintain a positive attitude and contribute toward a quality work environment.
  • Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.
  • Strong team-work and collaborative skills is required.
  • Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image.
  • Intelligent and articulate individual who can relate to a diverse group of guests and co-workers.

  Education & Experience:

  • High school diploma or equivalent is required.
  • Have and maintain a current license in massage therapy.
  • Minimum of 1-year experience providing massage services in a high-end salon or luxury spa environment, a plus.

  Physical Requirements:

  • Prolonged periods of walking, standing, and sitting.
  • Must be able to lift up to 15 pounds at times.

  The employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

  Employee: ______________________________ Date: _______________

  An Equal Opportunity Employer

  We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.