Collections Specialist
Job Description
Job Description
Snelling is currently recruiting a Collections Specialist for an amazing company in the Homewood area! Responsible for delivering exceptional customer service, processing payments accurately, managing delinquent accounts, and providing timely follow-up with clients and supervisors.
Starting Pay for Collections Specialist: $18.00-20.00.00/hr
Hours: 8:00 am -5:00 pm, with some overtime if needed, possibly at the end of the month
Duties and Responsibilities for Collections Specialist:
- Deliver high-quality service and support to taxpayers and clients.
- Respond to taxpayer correspondence promptly and maintain detailed documentation and notes.
- Research and send invoices in a timely manner.
- Investigate delinquent accounts and apply assessments.
- Handle a high volume of outbound calls professionally and efficiently.
- Communicate directly with clients regarding overdue accounts.
- Process payments, accept phone payments, document collections activity, and identify alternative revenue opportunities.
Experience & Abilities Required for Collections Specialist:
- Minimum of 2 years in an office environment with significant phone-based communication (inbound/outbound).
- At least 3 years of experience in customer service.
- Minimum of 2 years of experience in collections.
- Strong data entry skills, including 10-key proficiency.
- Proficient in Microsoft Word, Excel, and Outlook.
- Knowledge of Alabama Sales and Use Tax is required.
All qualified and Collections Specialist candidates please submit resumes to [email protected] for immediate review.
Snelling Staffing Services, with 75 years of staffing expertise, specializes in clerical, administrative, professional, and industrial positions, permanent and temporary. There is never a fee or contract to our candidates! Snelling Staffing Services is an Equal Opportunity Employer. Snelling Staffing Services is a drug free work place.
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