Director, Quality Engineering

Job Description

Job Description

RxBenefits is seeking a Director of Quality Engineering to lead and scale our Quality Engineering function across the organization. This role will define and implement a comprehensive quality strategy—encompassing automation, performance testing, test architecture, and continuous improvement—to ensure the reliability and scalability of our products and platforms.

RxBenefits is transforming the pharmacy benefits space through technology, insight, and innovation. As Director of Quality Engineering, you’ll be at the forefront of this transformation—building a world-class QA function and helping deliver meaningful impact to members and partners nationwide. The ideal candidate is a seasoned quality leader with strong technical depth, strategic thinking, and a passion for excellence. You will be responsible for shaping the future of quality across Engineering by building robust frameworks, driving quality-focused practices, and enabling cross-functional collaboration throughout the software development lifecycle.

Essential Job Responsibilities Include:

• Drive automation maturity and test strategy across Engineering.
• Increase deployment confidence and reduce time to market.
• Provide leadership and governance around software quality metrics and standards.
• Foster strong collaboration between QA, Engineering, and cross-functional teams to build a culture of quality
• Define and drive the vision, strategy, and roadmap for Quality Engineering across RxBenefits.
• Build, mentor, and lead high-performing global quality engineering teams
• Ensure test coverage across UI, API, data pipelines, and backend systems.
• Lead the development and standardization of test automation frameworks
• Collaborate with Product, Data, and Engineering teams to embed quality throughout CI/CD pipelines.
• Establish and track key quality metrics (e.g., test coverage, defect leakage, release readiness, system uptime).
• Partner with DevOps and SRE to integrate performance testing, monitoring, and observability.
• Promote a quality-first culture through shift-left testing, continuous testing, and technical best practices.

Required Skills / Experience:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field.
• 10+ years of experience in QA or Software Engineering, with at least 5+ years in a leadership role.
• Proven experience driving quality automation and strategy across complex, distributed systems.
• Deep understanding of Agile, DevOps, CI/CD pipelines, and modern testing approaches.
• Proficiency in test automation tools such as Cypress (preferred), Playwright, Selenium, or equivalent.
• Familiarity with data validation, performance testing, and backend system testing.
• Experience working in cloud-native environments (AWS preferred).
• Experience leading global QA manual and automation teams.
• Excellent leadership, communication, and stakeholder management skills.