Chief Operating Officer

Job Description

Job Description

Qualifications:

1. Bachelor’s degree in business administration, finance, accounting or other related field.

2. At least 5 years of management experience in the credit union industry

3. Thorough understanding of laws and regulations applicable to the credit union industry

4. Experience with vendor management and contract negotiation

5. Experience developing policies and procedures in accordance with strategic goals

6. Working knowledge of check clearing, wire transfers, correspondent banking, branch management, human resources, lending and basic operations

Job Duties and Responsibilities:

• Direct and supervise the operational management of credit union employees on a day-to-day basis.

• Recruit and select quality applicants for vacancies, ensuring that the credit union is adequately staffed with strong employees.

• Maintain a highly motivated, well-trained staff, and establish and maintain effective employee relations.

• Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and provide consistent quality service to members.

• Evaluate the job performance of credit union staff to ensure quality of work and service to members. Institute performance standards for staff in order to achieve strategic goals.

• Hold periodic staff meetings. Identify areas for improvement, changes in procedures, new developments, or changes in services. Keep staff up to date on trends, exchange of ideas, and general credit union information.

• Attend board meetings and report on assigned areas as requested by the president and/or Board of directors.

• Review and develop strategic plans in relation to the overall goals of the credit union.

• Work with the auditor to ensure compliance with internal controls.

• Responsible for controlling facility costs and assisting in contract negotiations.

• Ensure that the president is kept fully informed on the conditions and operations of the credit union and of important factors influencing them.

• Ensure that the credit union is in compliance with the federal laws and regulations set forth by the National Credit Union Administration and other regulatory agencies.

• All other duties as assigned by President/CEO and/or Board of Directors.

A full-service financial institution, the Tuscaloosa VA Federal Credit Union is located on the grounds of the Tuscaloosa VA Medical Center with a second branch location in Northport, AL. See our website at

Company Description

A full-service financial institution, the Tuscaloosa VA Federal Credit Union is located on the grounds of the Tuscaloosa VA Medical Center with a second branch location in Northport, AL. See our website at