Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
This delivery-focused role is responsible for improving the Adaptive Learning Platform (ALP) and enhancing the training materials used to support Health Professional (HP) learning across PIP and WCA. The postholder will make practical updates to content, structure, and user flow using learner performance data and feedback. The aim is to improve learner outcomes - including engagement, retention, and time to competency - by ensuring content is accurate, clinically aligned, and engaging.
Salary - £40,000 - £45,000 p/a.
Fixed term contract for 6 months initially.
Closing date 19th September.
Home based.
Accountability 1.Optimise training content using data-driven insights to deliver an engaging, high-quality training programme for Health Professionals (HPs) across PIP and WCA programmes.
2.Analyse learner performance data from the ALP, and wider New Entrant Journey to identify areas for content improvement and personalisation.
3.Collaborate with instructional designers and clinical leads to modernise training materials in line with adaptive learning best practices.
4.Monitor and report on learning effectiveness using defined success metrics (e.g., learner performance, time to competency, satisfaction scores).
5.Ensure all training content remains compliant with Core Training Guidance Material (CGTM) standards and clinical requirements.
6.Contribute to the continuous improvement of the ALP by providing feedback on platform functionality and learner experience.
7.Support the development and implementation of new training modules and updates.
Key Relationships Internal Heads of Quality
Quality Calibration Leads
Clinical Delivery Managers
Quality Assurance Leads
Training and Guidance Editorial Board
(TAGEB) Lead
Quality Director
Digital Training Designers
Head of Clinical Policy
Assessment Centre Managers
Clinical Standards Leads
Qualifications & Experience Essential Degree or certification in Education, Training, Instructional Design, or a related field. Professional training qualification (e.g., CIPD, TAP, or equivalent). Strong understanding of adult learning principles and digital learning technologies. Experience working with adaptive or data-driven learning platforms. Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement Fluent in English
Desirable Experience of delivering sustainable training outcomes using an adaptive learning platform Knowledge of PIP and/or WCA processes is highly desirable. Familiarity with DWP training standards and Core Training and Guidance Materials (CTGM) requirements.
Proven experience in delivering clinical or healthcare-related training programmes.
Clinical background or experience working with Health Professionals.
Individual Competencies Ability to prioritise projects and tasks effectively Drives new ideas Advocates for and embraces innovation and technology A commitment to the principles and practices of diversity, equity, and inclusion
Maximus Competencies Embraces Respect.
Partners Effectively.
Creates Innovative Solutions.
Focuses on the Customer.
Demonstrates Compassion.
Takes Responsibility & Acts with Integrity
Travel Requirements Occasional travel across Midlands, North England, Wales and Scotland and London potentially.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
40,000.00
Maximum Salary
£
45,000.00