The Foundry Ministries, Participant Engagement Director

Job Description

Job Description

The Foundry Mission:

The Foundry Ministries exists to restore hope and rebuild lives through Christ-centered recovery.

The Foundry Vision:

Permanently transformed lives through Christ-centered ministries.

Program Director, Participant Engagement Position Summary:

The Director of Participant Engagement must uphold The Foundry's mission, vision, and core values. The Director of Participant Engagement must be willing to sign The Foundry's Statement of Faith. The Director of Participant Engagement reports directly to the Chief Program Officer and upholds the Board of Directors' policies. The Director of Participant Engagement's responsibilities may include, but are not limited to, the duties defined in this responsibility description. The Director of Participant Engagement provides strategic leadership for participant engagement throughout the recovery journey, from initial inquiry through alumni involvement. Reporting to the Chief Program Officer, this position oversees intake, participant transitions, aftercare, alumni engagement, referral development, participant outcome measurement, and long-term recovery support while ensuring participants experience a welcoming, trauma-informed, and Christ-centered continuum of care. The Director supervises the Intake Manager and Participant Engagement Managers and collaborates with ministry leaders to strengthen participant success, organizational effectiveness, and the mission of permanently transformed lives. No other position has more influence over participant program transitions, long-term recovery support, and post-program outcomes than the Director of Participant Engagement.

Responsibility Description:

Leadership and Department Management

• Responsible for supervision, coaching, evaluation, and development of assigned staff.
• Responsible for ensuring assigned services operate in compliance with ministry policies, standards of care, participant guidelines, and applicable regulations.
• Responsible for evaluating departmental effectiveness and implementing continuous improvement initiatives.
• Assists Chief Program Officer with staffing, budgeting, strategic planning, and outcome improvement efforts.

Participant Engagement and Recovery Support

• Responsible for coordinating ministry-wide intake, participant transitions, restoration, graduation, aftercare, alumni engagement, and participant re-engagement to ensure a seamless continuum of care throughout the participant journey.
• Responsible for ensuring participants experience a professional, welcoming, trauma-informed, and Christ-centered recovery experience while monitoring admissions, participant transitions, service utilization, and engagement across all phases of care.
• Responsible for implementing and maintaining progress-based aftercare programming, including The Life Plan, Aftercare Track, Circle of Care, digital engagement, virtual support groups, and other initiatives that promote long-term recovery and participant success.
• Responsible for developing and maintaining systems that strengthen alumni engagement, mentoring, participant re-engagement, recovery support, and lifelong connection with The Foundry Ministries, including alumni gatherings, homecoming activities, recognition events, and other engagement initiatives.

Referral Development and Community Partnerships

• Responsible for developing, cultivating, and stewarding strategic referral sources, community partnerships, and stakeholder relationships that strengthen participant recruitment, admissions, occupancy, and long-term program sustainability.
• Responsible for professionally representing The Foundry Ministries with churches, employers, courts, treatment providers, community organizations, and other stakeholders while identifying new collaborative opportunities throughout Alabama and surrounding states.

Outcomes, Compliance, and Continuous Improvement

• Responsible for developing, implementing, and evaluating participant outcome measurement systems and follow-up processes that support long-term engagement, organizational learning, and meaningful reporting of participant outcomes.
• Responsible for monitoring, analyzing, and reporting participant outcomes related to recovery capital, self-sufficiency, housing stability, employment, human flourishing, spiritual engagement, healthy relationships, and quality of life while identifying trends, service gaps, and opportunities for continuous program improvement.
• Responsible for ensuring the accuracy, integrity, confidentiality, and regulatory compliance of participant data, documentation, reporting systems, and departmental operations.

Campus Life and Special Initiatives

• Assists Chief Program Officer and Program Directors with development, coordination, and evaluation of campus-life activities, participant engagement initiatives, alumni activities, special events, and interdepartmental projects that enrich the recovery experience.
• Assists Chief Program Officer and Program Directors with implementation of innovative practices that improve participant engagement, retention, recovery support, alumni involvement, and organizational effectiveness.

Cover Letter Requirement: Applicants must present a cover letter answering these questions:

· "Why do you want to serve with a Christ-centered recovery ministry?"

· "How have your life experiences prepared you to join The Foundry Ministries' team?"

Qualifications and Education Requirements:

• Associate or bachelor's degree required .
• One (1) to three (3) years of supervisory and management experience.
• Peer Support Specialist Certification or equivalent lived experience recommended.
• Knowledge of pastoral/clinical counseling, social services/case management, employment readiness/job placement, advocacy/community engagement, and recovery services.
• Knowledge and understanding of disadvantaged populations.

· Approved by The Foundry's insurance carrier to operate a ministry vehicle.

• Proficiency in Microsoft® 365 or MAC applications. Google Docs. Client management software. Grammarly software.
• Strong interpersonal skills, written, and verbal skills.
• Proven ability to de-escalate and resolve conflicts.
• Servant leader. Collaborative leader.
• Can manage multiple tasks at the same time.
• Excellent email and calendar management.
• Quick learner and enjoys the challenge of taking on new assignments.

Staff members of The Foundry Ministries choose to participate in our grace-based environment by:

• Modeling Christ-like attributes and values through actions, words, and attitudes.
• Maintaining a safe, transparent, and healing environment based on grace, truth, love, trust, and authenticity without fear.
• Embracing the accountability process that leads to personal self-evaluation.
• Using biblical precepts, teaching and mentoring program participants, volunteers, and peers at every opportunity.
• Building healthy, loving, and compassionate relationships with program participants, volunteers, visitors, and staff while establishing healthy and safe boundaries.
• Maintaining a personal lifestyle of integrity, honesty, and responsibility.
• Pray with program participants, volunteers, guests, and staff.

Our Shared Values: The Foundry models excellence in:

· Everything we do, we do unto God.

· We are passionate about our work.

· We set others up for success.

· We continuously improve.