Customer Service Representative - State Farm Agent Team Member

Bradley Hamner - State Farm Agent
Huntsville, AL

Job Description

Job Description

Job Title: Part-Time Customer Service Representative
Schedule: 1216 hours per week
Location: In-office preferred; open to remote
Compensation: Hourly, based on experience
Position Type: Part-time

A local State Farm agency is looking for a friendly, dependable Customer Service Representative to join our team on a part-time basis. This role is designed to help support our current team by handling incoming calls and assisting with basic customer service tasks.

This is a great opportunity for someone looking for fractional or part-time work, such as a student, parent returning to the workforce, or anyone seeking a flexible schedule.

Responsibilities
  • Answer incoming phone calls and direct them appropriately
  • Assist customers with basic service requests
  • Take messages and follow up with team members as needed
  • Help with light administrative and office tasks
  • Provide friendly, professional customer interactions
Qualifications
  • Strong communication and customer service skills
  • Friendly, dependable, and organized
  • Comfortable on the phone
  • Basic computer skills
  • Insurance experience is a plus, but not required
  • Licensing is not required for this role
What We Offer
  • Part-time schedule (1216 hours per week)
  • In-office role preferred, with potential remote flexibility
  • Supportive, team-oriented environment
  • Opportunity to gain experience in the insurance industry
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable training programs.

Posted 2026-03-20

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