Service Advisor
Job Description
Job Description
McSweeney CDJR has a Service Advisor position available for the right person with experience, a proven track record of customer satisfaction, exceeding goal projections, great shop communications and a can-do attitude. We offer great benefits, a great work environment, family-oriented company and a more than competitive pay plan.
Responsibilities:
- Serve as the main point of contact for customers who need automotive service or repairs
- Listen to customer concerns and accurately document them
- Provide recommendations for necessary repairs and maintenance based on customer concerns and vehicle inspections
- Explain repair estimates and obtain customer approval for work to be performed
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicles throughout the repair process
- Handle customer inquiries and resolve any issues or complaints in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
Experience:
- Previous experience in the automotive industry, preferably as a Service Advisor or in a related role
- Knowledge of auto body repair, suspension, diesel engine repair, brake repair, and other automotive services
- Familiarity with dealership operations and procedures
- Strong mechanical aptitude and understanding of vehicle systems
- Excellent customer service skills with the ability to build rapport and establish trust with customers
- Effective communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient computer skills for entering and retrieving customer information
-Tekion and wiADVISOR experience a plus
- Available to work Saturdays
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Recommended Jobs
Store Driver
What is a Store Driver? Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and as…
Area Manager - Process Technology
Located in Calvert, 35 miles north of Mobile, Alabama, our state-of-the-art steel processing facility has the capacity to process 5.3 million tons of high-value steel grades in the North America mark…
Loss Control Manager
Job Description Job Description COMPANY SUMMARY The American Equity Underwriters, Inc. (AEU) delivers specialized coverage and risk management solutions to waterfront employers across the Un…
Youth Sports Instructor
TGA of Southern Westchester is excited to announce an opening for a Youth Sports Instructor ! We are dedicated to providing safe, engaging, and impactful sports programs for youth ages 5-15 in scho…
Team OTR Hazmat Company Driver 1099 Job in Tuscaloosa, AL by Silvicom
Hazmat Company Truck Driver (1099) - Tuscaloosa, AL Silvicom is looking for qualified CDL A Team drivers to become a part of our national fleet. We specialize in hauling hazmat freight all over …
CDL-A Dump Hauls
Job Description Job Description Drivers are needed for dump hauls. The hauls cover a 3 county area – Jefferson/Shelby/Tuscaloosa (local hauls). Home every night Daycab trucks pulling fram…
Extreme Auto - Accessory Technician - Full Time
Job Description Job Description Extreme Auto Design is seeking a skilled and motivated Accessory Technician to join our team. This individual will be primarily responsible for performing precis…
Data Center Technician - United States - Montgomery - On-site
About the Role We are seeking an experienced Data Center Technician for freelance/contract work in Montgomery, United States . This is an on-site position supporting mission-critical infrastruct…
AFSIM Software Engineer
AFSIM Software Engineer Full-time Redstone Arsenal, AL About Us Trideum Corporation is a 100% employee-owned company, committed to embracing the world's toughest challenges with a ser…
Entry Level Account Representative
Exciting Opportunity for an Entry Level Account Representative at Prime Management, a Leader in Promotional Products Prime Management, a dynamic and growing company specializing in promotional pr…