Bilingual Operations Support Manager (Part-Time)

Job Description

Job Description

This is a part-time position with the potential to transition into full-time.

The Operations Powerhouse Who Enables Excellence Across Every Touchpoint

The World We Envision

Imagine a world where businesses achieve peak performance and amazing client optics through

clean and pristine office environments that elevate employee productivity, overall customer

satisfaction, and operational excellence.

Your New Team

You'll join a family-oriented team of passionate professionals who've built the #1 fastest-

growing franchise for three consecutive years. We're not just colleagues, we're your success

partners on a mission to dominate the commercial cleaning and facility services market through

excellence, teamwork, integrity, and obsessive customer focus. Your superpower? Being the

versatile operations superstar who supports our entire operations team, ensuring seamless

execution, and helping maintain our exceptionally high standards within the department.

Our DNA

We work with relentless passion and unwavering integrity. We celebrate wins together while

maintaining exceptionally high standards. We believe in empowering others to crush their

business goals and achieve their personal dreams.

The Ultimate Challenge

Stop here . Only continue reading if you're saying "HECK YEAH!" to the idea of being the

operations support champion who tackles diverse operational challenges daily, supports

franchisee development, and serves as the right-hand to our Director of Operations while

building your path to operations leadership.

Your Mission: Operations Support Champion & Rising

Leader

The Role: Provide comprehensive operational support to the entire operations department and

Director of Operations by assisting with franchisee training sessions, facility inspections, client

scheduling and follow-up, nighttime quality audits, and internal operations management—while

building your skills for future operations leadership roles.

Your Impact: You're the versatile support engine that enables our operations team to excel,

ensures nothing falls through the cracks, and maintains the high standards that make our clients

and franchisees successful.

Six Things You'll Be OBSESSED With:

Franchisee Development Support - Participate in all unit franchisee training sessions and

contribute to their growth journey

Quality Assurance - Attend facility inspections and conduct periodic nighttime audits to

ensure excellence 24/7

Coordination Mastery - Handle scheduling and follow-up between operations managers

and clients with precision

Operations Management - Manage internal paperwork, inventory reports, and

administrative systems for the Director of Operations

Team Enablement - Support operations managers with diverse daily tasks and challenges as

they arise

Problem-Solving Versatility - Jump in wherever needed to keep operations running

smoothly and efficiently

Are You Our Future Operations Leader?

You're a driven professional who lives and breathes these characteristics:

Core Values:

• Integrity-Driven - Uncompromising honesty is your superpower, especially when no

one is watching

• Reliable - You're the person everyone counts on when excellence is non-negotiable

• Growth-Minded - Continuously learning and developing your operational expertise for

future leadership

Operations DNA:

• Detail-Obsessed - Nothing escapes your attention; you catch what others miss

• Proactive - You anticipate needs and solve problems before they escalate

• Versatile - You thrive in diverse situations and adapt quickly to changing priorities

• Organized - You manage multiple responsibilities with precision and systematic

efficiency

Natural Abilities:

• Magnetic Communication - Professional presence in both English and Spanish that

builds trust across all levels

• Team Player - You make everyone around you more successful and productive

• Go-Getter Attitude - You take initiative without being asked and deliver beyond

expectations

• Problem-Solving Geniu s - You turn challenges into solutions with creativity and

determination

Rising Leader Qualities:

• Sharp & Quick Learner - You absorb new information rapidly and apply it effectively

• Positive Attitude - You maintain optimism and energy even during demanding situations

• Hard Work Ethic - You consistently put in the effort required for excellence

• Leadership Potential - You demonstrate the qualities needed to lead operations teams in

the future

What You Need to Dominate:

• Bilingual proficiency (English/Spanish) - essential for franchisee and client

communications

• 2+ years in operations, customer service, or administrative roles in service industries

• Strong organizational abilities and exceptional attention to detail

• Flexibility to conduct periodic nighttime inspections as needed

• Comfort with scheduling systems, reporting tools, and operational software

• Ability and desire to learn and use new technology quickly

• Valid driver's license and reliable transportation for facility visits

• Self-motivated with ability to work independently and collaboratively

• Willingness to support diverse operational needs and wear multiple hats

Your Compensation & Growth Structure

• Competitive base salary commensurate with experience

• Performance bonuses tied to operational excellence and team support metrics

• Clear advancement path to dedicated Operations Manager role for high performers

• Direct mentorship from Director of Operations for leadership development

• Exposure to all aspects of franchise operations for comprehensive skill building

• Opportunity to grow into senior operations leadership and management positions

Ready to Launch Your Operations Career?

If you're excited about being the operations support powerhouse at our headquarters in

Oklahoma City, learning from experienced operations leaders, tackling diverse challenges daily,

and building your path to operations management while making an immediate impact, we need

to talk.

To Apply: Submit your resume + answer online questions

Compensation

$15,000 - $25,000 + Commission

Join us at our Hoover, AL office and transform your operations potential into a

thriving leadership career. This role can move into a Full time position in the future.

Stratus Building Solutions is the industry-leading franchise in commercial cleaning and facility services. In an ever-increasing health and environmentally conscious consumer market, the demand for green commercial cleaning services puts Stratus at the forefront of the industry. Stratus Building Solutions is second to none in green commercial cleaning, ranking #1 in North America in 2025. With completely customizable cleaning options, Stratus Building Solutions unit franchisees provide consistent, high quality and reliable commercial cleaning and facility services to a large range of clients; from schools, medical offices, shopping centers, warehouses, dealerships, religious and faith based organizations, professional offices, daycares, retail stores, gyms and so much more.

Company Description

Stratus Building Solutions is the industry-leading franchise in commercial cleaning and facility services. In an ever-increasing health and environmentally conscious consumer market, the demand for green commercial cleaning services puts Stratus at the forefront of the industry. Stratus Building Solutions is second to none in green commercial cleaning, ranking #1 in North America in 2025. With completely customizable cleaning options, Stratus Building Solutions unit franchisees provide consistent, high quality and reliable commercial cleaning and facility services to a large range of clients; from schools, medical offices, shopping centers, warehouses, dealerships, religious and faith based organizations, professional offices, daycares, retail stores, gyms and so much more.