Property Manager
Job Description
Job Description
Description:
Tailwind Group capitalizes on real estate opportunities in acquisition, development, and management. Our team is uniquely qualified to provide full-scope expertise ensuring lasting and sustainable environments. We are committed to creating and supporting a workplace culture that is versatile, innovative, and the best in our market. We strive for every team member to operate by our five core values—in doing so, they are affecting a positive change in their respective communities. Attracting and retaining the most talented and passionate individuals in our industry is an everyday objective at Tailwind Group. We would love for you to join our team!
The Position: The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property: The Beacon is a unique housing community consisting of 180 units and 576 beds, designed with Auburn University students in mind.
This is a full-time position working a standard schedule, Monday - Friday from 8:30am - 5:00pm. Nights or weekends may be required from time to time dependent on business needs.
Benefits & Perks
We strive to provide our employees with the most competitive benefits package in the industry. A few of those benefits and perks include:
- Medical, Dental, & Vision Insurance for employees and their families
- 17 Days of PTO in your first full year + 9 Paid Holidays
- 401(k) with company matching
- On-the-job training and career development
- Paid Parental Leave
Responsibilities & Duties
- Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
- Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
- Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
- Successfully lead on-site maintenance technicians, office staff, and leasing team members.
- Coordinate collection and documentation of all required fees from current and future residents.
- Participate in new employee onboarding, training, and employee performance reviews.
- Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
- Maintain complete and accurate community files and records in Entrata.
- Assist with annual unit turnover and help execute move-in/move-out procedures.
- Respond to after-hour emergency issues.
- Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.
Knowledge, Skills, & Abilities
- Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
- Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
- Demonstrate a high level of integrity and professionalism.
- Possess strong administrative, organization and communication skills.
- Ability to have a positive and innovative approach to problem-solving.
- Experience with Entrata or a similar system is preferred.
- Ability to become a Certified Pool Operator.
To learn more about our core values, mission, and vision, check out:
A complete list of responsibilities and duties can be provided during the interview process.
This position is not eligible for Visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.
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