Receptionist

American Family Care
Birmingham, AL

Job Description

Job Description

Summary

Provide reception as well as administrative support to the Corporate Office and identified executive staff members.

Essential Duties and Responsibilities

Serve as the first point of contact for the entire company and greet clients as they enter the corporate office
Answer a multi-line phone with a friendly and professional tone and direct callers to the appropriate personnel
Assist management with light clerical duties and support functions
Process and sort all internal as well as external mail, sign for packages and handle any other request needed in the front office
Maintain conference room reservation schedule
Assist in the generation and disbursement of select reports
Assist various departments with special projects as needed
Provide highly confidential administrative support to executive staff members, to include, but not limited to: scheduling meetings; preparation for meetings; document preparation; mailings; and other similar functions.
Establish accounts with outside travel vendors and negotiate rental rates
Respond promptly to guest or client needs, provide excellent customer service, and assist patients with inquiries regarding basic information
Maintain corporate lobby appearance as well as order all office supplies
Other duties and responsibilities as assigned

Other Duties and Responsibilities

Other duties and responsibilities as assigned.

Qualifications

Previous clerical experience preferred. Accuracy and detail orientation. Well-groomed appearance. Clear and articulate phone voice. Tactful interpersonal relationships. Ability to work independently, have a professional demeanor and excellent interpersonal skills. Excellent oral and written communication skills. Working knowledge and experience with Microsoft Office (Word, Excel, and PowerPoint). Ability to multi-task and prioritize. Strong sense of urgency

Educational Requirements

High School diploma or equivalent required.
1 to 3 years related experience and/or training; or equivalent combination of education and experience.

Physical Demands/Work Environment (optional)

Office environment. Sitting and keyboarding for extended periods of time. High attention to detail and ability to focus. Moderate noise level.

Posted 2025-07-30

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