Leader
Customer Service Leader Opportunity
Position Responsibilities:
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and pass minimum job performance standards.
- Follow company general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
Core Competencies:
Time Management - Value time and use your time effectively and efficiently.
Action Oriented - Enjoy working hard and seize more opportunities than others.
Customer Focus - Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.
Determination - Pursue everything with energy, drive, and a need to finish.
Essential Functions:
Standing/Walking 50%
Lifting up to 40 pounds 10%
Bending 10%
Sitting 10%
Squatting/Stooping 5%
Climbing 5%
Reaching 10%
Capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
Travel Requirements - 0 overnight stays per year
Handle Hazardous Materials - 5%
Educational Qualifications and Experience:
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth grade level
- Comprehend and perform basic math skills
- Understand, comprehend, and perform basic computer and point-of-sale skills
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