HERO FOH

Job Description

Job Description

???? Front-of-House Team Member / Cashier – Hero Doughnuts (Trace Crossings)

Join a team that values people, community, and great food.
We’re looking for friendly, dependable Front-of-House Team Members to help create a welcoming experience for every guest who walks through our doors.

About the Role

As a FOH Team Member / Cashier , you’ll be the first point of contact for our guests. Your responsibilities include greeting customers, taking orders, processing transactions, and maintaining a clean, inviting dining area. You’ll also work closely with your teammates to deliver excellent service and keep operations running smoothly.

This role is ideal for someone with strong people skills who thrives in a fast-paced, team-oriented environment.

What We Offer

✨ No late nights – enjoy a healthy work-life balance
???? Tip pool perks – tips from your shift are pooled and shared among FOH staff, added to your paycheck, boosting your hourly rate with unlimited earning potential
???? Positive culture – be part of a supportive, community-driven team
???? Growth opportunities – potential to develop your skills and career within our restaurant group

Qualifications

Minimum Requirements:

• Strong communication and customer service skills

• Reliability, teamwork, and a positive attitude

• Comfort with handling cash and operating a POS system

• Flexible schedule, including weekends and holidays

Preferred:

• Previous experience in customer service or hospitality

• Familiarity with food service operations

Responsibilities

• Welcome guests warmly and take their orders accurately

• Handle cash and card transactions with accuracy and integrity

• Assist with maintaining cleanliness and organization in the FOH area

• Collaborate with teammates and management to ensure smooth service

• Support opening and closing duties as needed

About Hero Doughnuts & Pihakis Restaurant Group

At Hero Doughnuts, food is about more than flavor—it’s about bringing people together. We create spaces where guests feel welcome and employees have the tools to thrive.

We are part of Pihakis Restaurant Group , a family of chefs and hospitality leaders behind some of the South’s most loved restaurants. We believe in building community, supporting our teams, and creating lasting careers in hospitality.

???? Ready to bring your energy and hospitality skills to our team? Apply today!