Assistant Warehouse Manager - Dyehard Auburn
many campus locations.
Follett serves over half of the students in the United States and works with 80,000 schools as a leading
provider of education technology, services, and print and digital content. We're higher education's
largest campus retailer and a hub for school spirit and community as we operate nearly 1,200 local
campus stores and over 1,600 virtual stores across the continent. We take pride in the fact that for more
than 140 years, we have been helping to improve people's lives by supporting a lifetime of learning and
education.
Pay Rate - $15.00 - $18.28 per hour
Position Overview
This position is responsible for assisting the operations of the Virtual Fulfillment Center. Partners with the Fulfillment Center Manager in managing a large number of complex virtual accounts. Supports Client Service Manager in managing account receivable, account setup, account maintenance, billing, and reporting. Manages customer service including a partnership with eFollett customer service. Manages customer returns including email and phone communications. Manages rental returns including patron ID maintenance and collections. Coordinates store IST requests with the CM Operations team. Liaison with physical and Hybrid Store Manager/Course Material Managers on stock status and logistics. Works with Fulfillment Center Manager to coordinate support of the physical plant. Manages fulfillment center in absence of the Fulfillment Center Management team.
Requirements
- Associate's Degree or equivalent
- 1-3 years of bookstore experience preferred
- Supervisory experience preferred
- Computer literacy required
- Must be able to manage workload
- Effective verbal and written communication skills
• Medical, Dental, & Vison
• Voluntary Insurance plans
• 401k + 100% company match (up to 4%)
• 80 hours vacation + sick days
• 10 paid company holidays
• Quarterly Bonus Plan
Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or veteran status.
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