Customer Service Representative
Job Description
Job Description
Description
We are seeking a highly motivated and dedicated Customer Service Representative to join our dynamic team. In this role, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met efficiently and effectively. Your contributions will directly influence customer satisfaction and loyalty, making you a vital part of our operations.
- Act as the first point of contact for customer inquiries via phone, email, and chat.
- Provide accurate information and assistance regarding products and services.
- Problem-solve to resolve customer issues in a timely and efficient manner.
- Document customer interactions and feedback in our CRM system.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
- Follow up on customer interactions to ensure resolution and satisfaction.
- High school diploma or equivalent; prior experience in customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and the ability to build rapport with customers.
- Ability to think critically and resolve issues effectively.
- Proficient in using computers and customer service software.
- Strong organizational skills and attention to detail.
- Competitive salary package ($48,000 – $52,000 annually).
- Opportunities for career growth and professional development.
- Comprehensive training programs to ensure your success.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Supportive team culture and a dynamic work environment.
Recommended Jobs
FitLife Front Desk Attendant
Job Description Job Description Welcome to FitLife in Auburn, AL ! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will b…
Lateral Lining Division Manager
Job Description Job Description Description: As the Lateral Lining Division Manager, you will lead our lateral rehabilitation operations, focusing on the installation of LMK Technologies Cured-I…
Medical Assistant - FULL TIME
Job Description Job Description Summary Provides general care to patients in outpatient clinic setting by performing the following duties. Essential Duties and Responsibilities Take temp…
Periodontist
Now Hiring a Periodontist in Birmingham, Alabama! Fantastic opportunity for a Periodontist in Alabama to join an established private practice located in Birmingham. This practice is offering a full-…
Insurance Customer Service & Sales Representative
Job Description Job Description Join a team that cares about our customers and you! Steel City Insurance LLC in Hoover, Alabama, is looking for an experienced and committed individual to join ou…
Crew Member
Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN! Like a Chili Cheese Coney, the SONIC Drive-…
Home Infusion Nurse
Job Description Job Description HIRING FOR HUNTSVILLE, AL AND SURROUNDING AREAS. Overview: Enhance your career with InfuCare Rx, a national Specialty Infusion Company providing patient cent…
12-16 Ft. Box Truck Independent Contractor/Owner Operator
Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! We’ve delivered a great amount of loads all over the US and looking forward to delivering man…
Teletherapy SLP Opening With Alabama School District, 20252026 Academic Year
Job Description Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qua…
Accounting Manager
Job Description Job Description POSITION SUMMARY: Responsible for managing the general ledger accounting and accounts payable functions. Assist with the development of the overall strategic plann…