Remote Customer Service & Client Benefits Consultant
AO Globe Life is seeking motivated, service-minded professionals who want to build meaningful careers while helping individuals and families understand important benefit programs. This fully remote opportunity is ideal for individuals who enjoy working with people, value professional growth, and want to build a career in a supportive, performance-focused environment.
No prior industry experience is required. Comprehensive training, mentorship, and structured development programs are provided to support your success from the beginning.
Key Responsibilities
Conduct scheduled virtual consultations with clients via Zoom
Understand client needs and provide guidance on available benefit options
Explain coverage programs clearly and help individuals make informed decisions
Assist clients through the enrollment and onboarding process
Maintain accurate digital documentation and follow-up communication
Collaborate with team members to share best practices and improve service delivery
Participate in weekly training sessions, team meetings, and leadership development programs
Ideal Candidate Profile
Strong communicator who can build rapport in virtual conversations
Goal-oriented with a desire for personal and professional growth
Active listener who can understand and respond to client needs
Organized and self-motivated while managing a flexible schedule
Positive team contributor who values feedback and mentorship
What We Offer
Fully remote work environment with flexible scheduling
Pre-qualified client consultations provided
Comprehensive training and licensing support
Mentorship from experienced team leaders
Weekly compensation through a performance-based structure
Long-term income opportunities through vested renewals
Performance-based advancement into mentorship and leadership roles
Collaborative, inclusive, and mission-driven team culture
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam capability
About AO Globe Life
AO Globe Life partners with labor unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families across the United States. With more than 70 years of service, the organization continues to grow through a remote-first model focused on integrity, service, and long-term career development.
Apply Today
If you are ready to build a flexible career that combines purpose, growth, and the opportunity to help others, we encourage you to apply and explore joining the AO Globe Life team.
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