Quality Assurance/Training Coordinator- Auburn or Dothan, AL

Job Description

Job Description

VIVA HEALTH, ranked one of the nation's Best Places to Work by Modern Healthcare, is currently seeking a Quality Assurance Training Coordinator in Auburn, AL or Dothan, AL!

VIVA HEALTH's employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! We offer a great benefits package including 401k, tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few!

This postion can be located in Auburn or Dothan.

The Quality Assurance (QA) Training Coordinator is responsible for providing Quality Assurance audit functions, training and coaching for General, Family Planning and Maternity care coordination staff. This role will assist management with providing training and education during staff meetings. This position will travel to locations within the VIVA HEALTH Service area through a reliable means of transportation insured in accordance with Company policy.

REQUIRED:

• ADN or BSW
• Two years of experience in medical case management
• Current RN or SW license in good standing with the appropriate State of Alabama board
• Valid driver's license in good standing
• May require significant face-to-face member contact with duties regularly performed away from the principal place of business
• Willing to submit to vaccine testing and screening
• Demonstrate excellent oral and written communication skills as well as a thorough knowledge of medical terminology
• Highly motivated, goal oriented, and willing to work to satisfy department goals when required
• Ability to be flexible to accommodate shifting priorities
• Ability to perform day-to-day responsibilities with minimal supervision, exercising independent judgment, and maintaining confidentiality
• Excellent organizational and time management skills

PREFERRED:

• BSN or MSW
• Five years of experience in medical case management
• Internal candidates must exhibit a demonstrated trend of exceptional quality and/or audit scores, having maintained a quality score of 98% or higher during the last twelve months