Seasonal Pool Server

Job Description

Job Description

Step into a seasonal opportunity as a Pool Server at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, part of the PCH Hotels & Resorts portfolio. Set along Alabama’s stunning Gulf Coast, the Grand blends classic Southern charm with modern luxury to create unforgettable guest experiences. Our pool area is a favorite retreat for guests, and our seasonal Pool Servers play a key role in bringing relaxation, refreshment, and hospitality to life. The Grand Life is calling—come spend the season with us!

As a Seasonal Pool Server , you will be responsible for delivering exceptional food and beverage service in a vibrant, outdoor poolside setting. This role focuses on creating a fun, welcoming, and attentive experience for guests while maintaining the highest standards of service, cleanliness, and safety. From taking orders and serving refreshing beverages to ensuring poolside areas are clean and well-stocked, you’ll help make every guest’s day at the pool memorable.

Key Responsibilities:

• Guest Service: Provide friendly, attentive, and personalized service to guests in the pool area, ensuring a relaxing and enjoyable experience.
• Menu Knowledge: Stay informed on all food and beverage offerings by attending menu briefings and confidently answering guest questions and making recommendations.
• Order Management: Accurately take, confirm, and enter guest orders, ensuring timely delivery from the kitchen and bar.
• Poolside Cleanliness & Organization: Maintain clean tables, chairs, and service areas while ensuring stations are properly stocked and organized.
• Service Flow: Monitor guest needs throughout their visit, discreetly clear used items, reset areas promptly, and respond to additional requests.
• Team Collaboration: Work closely with kitchen, bar, and support teams to ensure smooth service during peak seasonal hours.
• Cash Handling & Compliance: Process guest payments accurately, follow cash handling procedures, report gratuities appropriately, and comply with all ABC Board requirements related to alcohol service.
• Side Work & Support Duties: Complete assigned side work including restocking supplies, polishing service items, and assisting team members as needed.

Education & Experience:

• Previous food and beverage or hospitality experience is preferred but not required.
• Strong communication skills and a positive, guest-focused attitude.

Physical Requirements:

• Ability to stand and walk for extended periods.
• Frequently lift up to 10 pounds; occasionally lift up to 25 pounds.
• Ability to work outdoors in varying weather conditions.

Perks & Benefits:

As a seasonal associate of the Grand Hotel Golf Resort & Spa and PCH Hotels & Resorts, you’ll enjoy a variety of perks, including:

• Hotel, food & beverage, golf, and retail discounts.
• Worldwide Marriott travel discounts.
• A fun, fast-paced, team-oriented work environment.
• And more!

Join the seasonal poolside team at the Grand Hotel Golf Resort & Spa, where we deliver hospitality with heart & soul and create unforgettable moments for our guests all summer long.