Patient Collections Specialist

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Schedule: Saturday and Sunday, 3:00pm - 11:00pm

Introduction

Do you want to join an organization that invests in you as a Patient Collections Specialist? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Collections Specialist like you to be a part of our team.

Job Summary and Qualifications

The Patient Collections Specialist is responsible for assisting in verifying insurance co-pays, payment posting for patient's accounts, counseling patients on insurance benefits and co-payments. The Onsite Payment Collector position has the possibility to work 1 of 3 shifts at a local hospital.

In this role you will:

• Verify patient insurance
• Post payments to patient account
• Arrange for repayment or establish repayment schedules, based on customers' financial situations Submit money collected at the end of each shift.
• Data entry (knowledge of Excel spreadsheets) and scanning documents. • Answer customer questions regarding their accounts
• Speak with patients face to face using excellent customer service abilities
• Reliable transportation is a requirement
• Will be required to train and understand all policies and procedures for all facilities including Inpatient Financial Counseling.
• Cross train on reports and other duties as determined by Management.
• Provide coverage for Team Leads for administrative days scheduled.
• Schedule of hours assigned will be provided 1 week in advance. You will be required to be available to work the days and shifts listed on the schedule unless PTO has been requested in accordance to policy.
• The location will change as business needs arise. You agree to work the location assigned to you by Management.
• You will be accessible by telephone during your scheduled time and will be required to respond within 30 minutes to any attempts of contact.

Qualifications:

• High School or GED or related experience in lieu.
• Minimum one year related experience preferred, preferably in healthcare.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Collections Specialist opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.