Front Desk Receptionist
Job Description
Job Description
We are looking for a skilled and detail-oriented Receptionist to join our team on a long-term contract basis in Huntsville, Alabama. As the first point of contact for visitors and clients, you will play a key role in creating a welcoming and secure environment. This position involves handling administrative tasks, managing visitor access, and ensuring excellent customer service while supporting the daily operations of the facility.
Responsibilities:• Greet and check in visitors and contractors, issuing photo ID and access control badges to ensure building security.
• Coordinate conference room scheduling and assist with meeting arrangements.
• Provide general administrative and clerical support to the team.
• Collaborate with onsite roles to complete assignments and support the FM team.
• Submit tickets for facility-related issues and building maintenance using Corrigo.
• Maintain and update the Concierge Playbook, ensuring it is accessible at the reception desk.
• Ensure flexibility in adapting to evolving responsibilities and working hours as business needs require.
• Uphold a detail-oriented and pleasant demeanor when interacting with guests and colleagues.
• Assist with additional duties and tasks as assigned to support daily operations.• Minimum of 2 years of experience in a receptionist or administrative role.
• High school diploma or equivalent is required; college coursework or an associate degree is preferred.
• Ability to thrive in a fast-paced environment with frequent changes.
• Exceptional customer service skills and a detail-oriented communication style, both verbal and written.
• Strong organizational abilities and a proactive approach to problem-solving.
• Capability to manage multiple tasks independently and efficiently.
• Proficiency in using Microsoft Office Suite, Microsoft Teams, and desktop computing platforms.
• Physical ability to sit for extended periods, climb stairs, and lift up to 25 pounds.
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