Muscle Shoals - Insurance Customer Service Agent - Full-time
Job Description
Job Description
Description
Join our team as a Full-Time Customer Service Agent and become the friendly, knowledgeable first point of contact for our valued insurance customers. In this role, you'll provide exceptional service by assisting customers in person, over the phone, and online with questions about insurance products, policy coverage, claims, and billing.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we'd love to hear from you!
What We Offer
Competitive pay
Health, dental, and vision insurance
Paid Time Off (PTO)
Retirement plan
Supportive, team-oriented work environment
Opportunities for career growth and professional development
Full-time, stable employment
Qualifications
High school diploma or GED required
At least one year of customer service experience
Active Property & Casualty Insurance License required
Proficiency with Microsoft Office and general computer applications
Strong computer literacy and the ability to learn new software quickly
Excellent verbal and written communication skills
Friendly, professional, and customer-focused attitude
Strong organizational skills with the ability to multitask in a fast-paced environment
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